Local Dispatcher

**Position Summary** **Position Title**:Local Dispatcher **Location**:2864 Norland Avenue,**Burnaby, BC **Duration**:Full-time, 8:30am - 5:00pm **Description**: The Dispatcher is responsible for supporting and monitoring all pickup and delivery appointments for orders. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on time deliveries while responding to unforeseen challenges such as traffic of weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services. **Responsibilities**: - Enter customers' orders into the TMS (Transportation Management System) - Book pickup and delivery appointments for orders - Plan local pickup and deliveries among pool of local tractor and 5-ton drivers - Resolve day-to-day dispatch issues such as checking driver's status throughout the day, relaying pickup and/or delivery issues to Account Representatives - Arrange 3rd party carriers to cover extra loads **Requirements**: - 1-2 year's experience an asset (transportation preferred) - High school diploma - Legally eligible to work in Canada - Satisfactory background and reference checks - Follow company rules and regulations - Excellent customer service skills **Why work for Canada Cartage?** - Modern, clean Fleet - Competitive pay - Extended health and dental, retirement plans - Paid personal days and sick days - Stability; full time, steady hours - Positive team, hard-working atmosphere - Safety-oriented company - Perks - such as company phone, uniform/safety boots allowance and discount programs for gym memberships, auto services, cell phone plans, etc. - Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together. - Awarded as a Top Fleet Employer in since 2017 - Come work with a company named “Canada’s Best Employer 2018, 2019, 2021 & 2022” in Transportation & Logistics by Forbes **Application Process** Before you start with us, we will conduct a criminal record check, verify your education, and check your references. **We are a Top Employer** We’ve also been recognized for the 8th year in a row by Trucking HR Canada as one of Canada’s “Top Fleet Employers”. This serves to reinforce Canada Cartage’s reputation as an employer of high quality. **Our Values** **Integrity**: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I am transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in. **Humanity**: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way. **Accountability**: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who will deal with issues and have the willingness to resolve things. We will be relied on and held accountable for our results and our long term commitments. **Collaboration**: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation. **Dedication**: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done. **Leadership**: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you. **Come Work With An Industry Leader** **Why You Will Love Canada Cartage** - As an iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we offer dedicated fleet solutions, freight services, managed transportation, fulfillment, and home delivery. With a national network of terminals and distribution centres, we simplify complex logistics through innovation and technology._ - Rooted in family values and an entrepreneurial spirit, we partner with top Canadian brands to create outstanding customer experiences. Founded in 1914, we continue to lead the industry with innovative fleet solutions and a commitment to excellence._ **Position Summary** **Position Title**:Local Dispatcher **Location**:5355 152 Street, Surrey BC **Duration**:Full-time, 8:30am - 5:00pm **Description**: The Dispatcher is responsible for supporting and monitoring all pic