Support Staff

6 days ago

Hamilton, Canada The Mule Full time

_**The Basic Gist**:_

We’re not your traditional Mexican place. We just happen to think that tacos are a dish best-served fun, with a side of liquor. Welcome to The Mule, where tacos, tequila & bourbon come to party.

We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic Mexican to weird-and-wild-you’ve-gotta-try-this.

All of our food is 100% gluten-free and we offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
- **What’s An “Other Bird”?**_

The Other Bird is a hospitality family that includes _The Mule & Rapscallion & Co. _(Hamilton, ON), _Burro _(Burlington, ON), _The Mule &Hunter & Co. _(London, ON), and _The Mule_ (Port Dover, ON).

We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
- **The Job**:_

We are looking for a new support staff member to join our team. What is a support staff member you ask? You would wear a couple of hats including, **host, food runner, busser, barback, expo, **and based on your specified role each day your responsibilities can include:

- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is manned effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
- **IMPORTANT NOTE**:_For this current hire, we are looking for someone to mainly focus on high-volume, guest facing jobs (i.e. door greeting, food running, and take out)._
- Front-of-House restaurant experience, specifically in bar-backing will be an asset.
- Late Night availability (we are open until 2AM every day of the week) is required.
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
- **How to Apply**:_

**We look forward to hearing from you**

**Job Type**: Part-time

**Salary**: From $16.55 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Support Staff: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

  • Support Staff

    2 weeks ago

    Hamilton, Canada The Mule Full time

    _**The Basic Gist**:_ We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic Mexican to weird-and-wild-you’ve-gotta-try-this. All of our food is 100% gluten-free and we offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your...

  • Support Worker

    6 days ago

    Hamilton, Canada Empowering Support Services Full time

    We are hiring! **Position: Special Needs Support Staff** Empowering Support Services is a Day Program and respite service for individuals with special needs located on the Hamilton Mountain. At Empowering, we offer a variety of innovative activities that challenge our clients to get involved in the local community, develop essential life skills that...

  • Retaurant Support Staff

    6 days ago

    Hamilton, Canada Catch Hospitality Full time

    Plank Restobar in Hamilton is looking for front of house support staff! Door staff, bussers, food runners. We are looking to fill multiple FOH Support Staff positions. Weekday daytime availability an asset. Full and part time positions available; be a team player, positive attitude and have flexible availability. Must be available weekends and evenings....

  • Day Program Support Staff

    3 days ago

    Hamilton, Canada Bloom Adult Day Program Full time

    **About us**: Bloom Adult Day Program services neurodiverse adults in the Hamilton area by offering a safe, supported and enriched recreation-based day program. We are a very active and engaging program that always strives to deliver individualized, quality recreation programming. We employ a wide variety of supports and strategies to aid in communication,...

  • Personal Support Worker

    10 hours ago

    Hamilton, Canada Nicoya Health Support Full time

    **Company Description** At Nicoya Health Support, we believe that everyone deserves meaningful and compassionate care, whether it’s through institutional care, respite care, or private care. Our hands are our tools, our way of giving, the means by which we show kindness. With our hands, our caregivers work to help alleviate the everyday challenges facing...

  • Support Staff

    12 hours ago

    Hamilton, Canada The Other Bird Inc. Full time

    _**The Basic Gist**:_ Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU. I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila - focused cocktail menu that will surprise...

  • Support Staff

    5 hours ago

    Hamilton, ON LR A, Canada The Other Bird Full time

    The Basic Gist:Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila- focused cocktail menu that will surprise and...

  • Cashier/ support staff

    3 days ago

    Hamilton, ON LN T, Canada Flora Pizzeria Full time

    Flora is looking for an accountable person to work the register/ takeout window.Role starts at $17.60This job also includes acting as a support staff for our sister restaurant Daphne's (same location).This would be a great opportunity for someone looking to get into the service industry.All new team members will receive comprehensive...

  • Support Staff

    1 week ago

    Hamilton, Canada The Other Bird Inc. Full time

    _**The Basic Gist**:_ Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU. I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila - focused cocktail menu that will surprise...

  • QA Associate

    2 days ago

    Hamilton, Canada Staff Plus Full time

    Job OverviewWe are seeking a detail-oriented and dedicated Quality Assurance Associate to join our team in ensuring the highest standards of quality and safety in our food manufacturing facility. The ideal candidate will play a critical role in maintaining food safety, sanitation, and product quality throughout the production process. This position offers an...