Support Staff

2 weeks ago

Hamilton, Canada The Other Bird Inc. Full time

_**The Basic Gist**:_

Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.

I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila
- focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.

We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this.

We offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
- **What’s An “Other Bird”?**_

The Other Bird is a hospitality family that includes The Mule & Rapscallion & Co. (Hamilton, ON), The Mule(Burlington, ON), The Mule (London, ON), The Mule (Cambridge, ON), and The Mule (Port Dover, ON).

We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
- **The Job**:_

We are looking for a new support staff member to join our team. What is a support staff member you ask? You would wear a couple of hats including, **host, food runner, busser, barback, expo,**and based on your specified role each day your responsibilities can include:

- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is managed effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
- Availability to work day time/late nights, weekends, and holidays is required.
- Available until 2AM (required)
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
- **How to Apply**:_

**We look forward to hearing from you**

In an effort to provide full transparency within our job postings, this position is to fill a pre-existing vacancy.

**Job Types**: Part-time, Permanent

Pay: $17.50 per hour

**Benefits**:

- Company events
- Discounted or free food

**Education**:

- Secondary School (preferred)

**Experience**:

- Restaurant: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

  • Support Staff

    4 days ago

    Hamilton, Canada The Mule Full time

    _**The Basic Gist**:_ We’re not your traditional Mexican place. We just happen to think that tacos are a dish best-served fun, with a side of liquor. Welcome to The Mule, where tacos, tequila & bourbon come to party. We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from...

  • Residential Support Worker

    2 days ago

    Hamilton, Ontario, Canada Lyra Support Services Full time

    Position SummaryThe Group Home Worker is responsible for providing direct care and support to individuals residing in the group home. This includes assisting with daily living activities, promoting independence, implementing behavior support plans, ensuring safety, and fostering a positive and inclusive living environment. The Group Home Worker plays a vital...

  • Day Program Support Staff

    1 week ago

    Hamilton, Canada Bloom Adult Day Program Full time

    **About us**: Bloom Adult Day Program services neurodiverse adults in the Hamilton area by offering a safe, supported and enriched recreation-based day program. We are a very active and engaging program that always strives to deliver individualized, quality recreation programming. We employ a wide variety of supports and strategies to aid in communication,...

  • Day Program Support Staff

    2 weeks ago

    Hamilton, Canada Bloom Adult Day Program Full time

    **About us**: Bloom Adult Day Program services neurodiverse adults in the Hamilton area by offering a safe, supported and enriched recreation-based day program. We are a very active and engaging program that always strives to deliver individualized, quality recreation programming. We employ a wide variety of supports and strategies to aid in communication,...

  • Personal Support Worker

    6 days ago

    Hamilton, Canada Nicoya Health Support Full time

    **Company Description** At Nicoya Health Support, we believe that everyone deserves meaningful and compassionate care, whether it’s through institutional care, respite care, or private care. Our hands are our tools, our way of giving, the means by which we show kindness. With our hands, our caregivers work to help alleviate the everyday challenges facing...

  • Support Staff

    2 weeks ago

    Hamilton, ON LR A, Canada The Other Bird Full time $42,000 - $63,000 per year

    The Basic Gist:Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila- focused cocktail menu that will surprise and...

  • Cashier/ support staff

    2 days ago

    Hamilton, ON LN T, Canada Flora Pizzeria Full time $21,600 - $43,200 per year

    Flora is looking for an accountable person to work the register/ takeout window.Role starts at $17.60This job also includes acting as a support staff for our sister restaurant Daphne's (same location).This would be a great opportunity for someone looking to get into the service industry.All new team members will receive comprehensive...

  • Support Staff

    4 days ago

    Hamilton, Canada The Other Bird Inc. Full time

    _**The Basic Gist**:_ Rapscallion & Co. is the reinvention of two of our previous restaurant/bar concepts from the downtown Hamilton area, Rapscallion Rogue Eatery & Two Black Sheep. Rapscallion & Co. features an ever-changing & elevated menu focused on sharing plates & providing a "nose-to-tail" dining experience. - **What’s An “Other Bird”?**_ The...

  • Food Production Mechanic

    2 weeks ago

    Hamilton, Canada Staff Plus Full time

    We’re hiring a maintenance technician to support daily facility upkeep, equipment repairs, and preventative maintenance schedules. You’ll work hands‑on to keep operations running smoothly.Ideal for someone who’s mechanically inclined and values precision and safety.Job Type: Full‑timeLocation: Hamilton, ONPay Rate: From $25 per hour (as per...

  • QA Associate

    3 weeks ago

    Hamilton, Canada Staff Plus Full time

    Job OverviewWe are seeking a detail-oriented and dedicated Quality Assurance Associate to join our team in ensuring the highest standards of quality and safety in our food manufacturing facility. The ideal candidate will play a critical role in maintaining food safety, sanitation, and product quality throughout the production process. This position offers an...