Diversion Outreach Coordinator, Women's Housing

5 days ago

Regina, Canada YWCA Regina Full time

**Hours of Work**: 15 weekly - working 6:45a-3:15p - Saturday and Sunday

**Responsibilities**:
**Service Delivery**
- Connecting with and building relationships as the first point of contact for walk-in clients at the YWCA Regina Kikaskihtanaw Centre for Women and Families
- Direct clients into appropriate YWCA programs (Outreach, Shelters, or Residences)
- Support women using Outreach and other YWCA Women’s Housing services
- Delivering and developing programming
- Respond to crisis situations in a trauma-informed manner, de-escalate when needed
- Respond to drug poisonings and other medical emergencies
- Support women and families to navigate government and community programs
- Maintain positive relationships with other frontline teams working with our target population, with a focus on agencies providing services for individuals impacted by trauma, mental health challenges and addictions
- Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities
- Establish/maintain positive relationships with other professionals in the community including police, mental health support teams, and emergency services

**Administrative Duties**
- Maintain detailed and accurate electronic case files using HIFIS
- Conduct VI-SPDATs, track referrals, and contacts
- Provide verbal and written reports to appropriate area staff
- Cooperate with team members to ensure other administrative needs are met

**Qualifications**:

- Experience working with Indigenous communities and cultures
- Demonstrated experience working with the complex needs of people experiencing homelessness
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset
- Knowledge about mental health issues and substance use disorder and how to respond to them (Naloxone training is an asset)
- Ability to work independently and with a team
- Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)
- Good communication and organizational abilities
- Crisis intervention skills
- Awareness of colonization and the intergenerational impacts it has had on women and families
- Respect for women and children of various backgrounds.

**YWCA Regina Employment Benefits**:

- 4% Employer RRSP Contribution-set up by employee-after three months in position-no match required
- Employer paid benefits - option to enhance at mínimal employee cost - after three months in position
- 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually
- Vacation pay deposited on each cycle
- Use of YWCA Regina vehicle fleet - for work purposes - with right credentials
- Casual dress code
- Volunteer opportunities

**Job Types**: Part-time, Permanent

Pay: $23.90-$25.10 per hour

Expected hours: 15 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Every Weekend

Work Location: In person

Application deadline: 2025-06-18

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