Women's Housing

Hours of Work: 30/week–working 1p - 9p - on a rotational schedule - including two weekends monthly

YWCA Regina is seeking applications for a Full Time 1p-9p Diversion Outreach Coordinator Team Member in the Women's Housing Department. Under the direct supervision of the Outreach Manager and the general supervision of the Director of Outreach & Diversion and Senior Director of Women's Housing, the Diversion Outreach Coordinator will respond to crisis and provide support from a trauma-informed, harm reduction and client-centered approach to women and families with complex barriers while working in collaboration with all YWCA Regina Women's Housing teams in meeting the needs for housing, food security, and safety.

Responsibilities:

Service Delivery

· Connecting with and building relationships as the first point of contact for walk-in clients at the YWCA Regina kikaskihtanaw Centre for Women and Families

· Direct clients into appropriate YWCA Regina programs (Outreach, Shelters, or Residences)

· Support women using Outreach and other YWCA Women's Housing services

· Delivering and developing programming

· Respond to crisis situations in a trauma-informed manner, de-escalate when needed

· Respond to drug poisonings and other medical emergencies

· Support women and families to navigate government and community programs

· Maintain positive relationships with other frontline teams working with our target population, with a focus on agencies providing services for individuals impacted by trauma, mental health challenges and addictions

· Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities

· Establish/maintain positive relationships with other professionals in the community including police, mental health support teams, and emergency services

Administrative Duties

· Maintain detailed and accurate electronic case files using HIFIS

· Assist women by providing information and helping to fill out various forms such as applications for housing and income assistance

· Conduct VI-SPDATs, track referrals, and contacts

· Provide verbal and written reports to appropriate area staff

· Cooperate with team members to ensure other administrative needs are met

Qualifications:

· Experience working with Indigenous communities and cultures

· Demonstrated experience working with the complex needs of people experiencing homelessness

· Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset

· Knowledge about mental health issues and substance use disorder and how to respond to them (Naloxone training is an asset)

· Ability to work independently and with a team

· Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)

· Good communication and organizational abilities

· Crisis intervention skills

· Awareness of colonization and the intergenerational impacts it has had on women and families

· Respect for women and children of various backgrounds.

YWCA Regina Employment Benefits:

• 4% Employer RRSP Contribution–set up by employee–after three months in position-no match required

• Employer paid benefits - option to enhance at minimal employee cost – after three months in position

• 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid – annually

• Paid vacation days, accrued based on hours worked

• Paid sick days, annually – with carryover – based on hours worked

• Use of YWCA Regina vehicle fleet - for work purposes - with right credentials

• Casual dress code, In House-Training, On-site gym & Volunteer opportunitiesnities

Job Types: Full-time, Permanent

Pay: $23.90-$25.11 per hour

Expected hours: 30 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site childcare
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

Work Location: In person