Client Service Supervisor
7 days ago
**Job description**
**Pre-requisite Qualifications (knowledge, skills, attributes, accreditations, training, experience)**:
- Fluent oral and written English
- Strong interpersonal and time management skills
- Minimum 2 years’ experience in sales support and customer service
- Knowledge of Business Central 365 and Truecommerce an asset
- Strong mathematical and desktop computer skills, including Excel and Microsoft Office Programs
**Job Summary (purpose of job, what is done, how)**:
- The CSM conducts outbound daily calls for customer orders; inputs these orders into the sales database; acts as the direct link between Baker St and its customers to resolve complaints and build strong customer relationships
- Daily tasks includes ASN’s, accounts receivables, administrative work
- Organizing and filing driver paperwork
- Export, Create, Post and Print customer invoices as required
- Create and maintain production guide
- The incumbent supports the COO in fulfilling all sales targets by proposing promotional strategies to boost client sales
**Job Types**: Full-time, Permanent
**Salary**: $20.00-$22.00 per hour
**Benefits**:
- Casual dress
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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