Automotive Service Advisor

5 days ago


Leduc, Canada O.E.Motors Inc Full time

**About Us**

O.E.Motors is a respected automotive service provider in the Leduc area seeking an experienced Automotive Service Advisor to join our team. We pride ourselves on our family-first environment, collaborative teamwork, and commitment to professional growth. If you’re looking for a stable position with regular hours and a supportive workplace, we want to hear from you

**Job Overview**

As an Automotive Service Advisor at O.E.Motors, you’ll serve as the vital link between our customers and our technical team. You’ll be responsible for providing exceptional customer service while maximizing service department efficiency and profitability.

**Key Responsibilities**
- Greet customers professionally and discuss their vehicle service needs
- Create accurate repair orders and provide detailed cost estimates
- Clearly explain technical issues and service recommendations to customers
- Schedule service appointments efficiently to optimize workflow
- Maintain regular communication with customers about service progress
- Process warranty claims accurately and promptly
- Coordinate with technicians to ensure quality and timely service completion
- Follow up with customers after service completion to ensure satisfaction
- Maintain detailed service records and documentation
- Identify additional service opportunities while maintaining customer trust

**Qualifications & Requirements**
- Proven experience as an Automotive Service Advisor (2+ years preferred)
- Strong knowledge of automotive systems and service procedures
- Excellent customer service and communication skills
- Experience with automotive software
- Valid driver’s license with clean driving record
- Ability to explain technical information in customer-friendly terms
- Strong problem-solving and conflict resolution abilities
- Sales aptitude with a focus on building customer relationships
- Detail-oriented with excellent time management skills
- Experience with service documentation

**Why Join O.E.Motors?**
- **Work-Life Balance**: Monday to Friday schedule (8am-5pm) with weekends and holidays off
- **Supportive Environment**: Family-first workplace culture that values your personal time
- **Team Atmosphere**: Collaborative team that works together during peak periods
- **Growth Opportunities**: Professional development and advancement within the company
- **Benefits Package**: Group benefits available after 3-month employment period
- **Stability**: Established company with strong community presence

**Compensation**

Competitive salary based on experience and qualifications.

**How to Apply**

Submit your resume and cover letter online through Indeed by March 28, 2025.

Pay: $20.00-$35.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Life insurance
- Vision care

Work Location: In person



  • Leduc, Canada Icon Automotive 2016 Inc. Full time

    We are actively looking for someone that is interested in an automotive service advisor job. It is preferred that you have some experience with customer service, and you must be willing to work in a fast-paced environment. We are open to providing on the job training. **Duties**: - _Understand customer needs and recommend suitable service._ - _Review...


  • Leduc, Alberta, Canada New Age Motors Inc Full time

    At New Age Motors, we're more than just a repair shop — we're a growing, family-focused business in the Leduc Business Park that takes pride in honesty, quality, and customer care. Our new, modern facility is a split shop servicing both heavy-duty and automotive, giving our team variety and growth opportunities every day. We offer competitive wages, full...


  • Leduc, Canada New Age Motors Inc Full time

    At New Age Motors, we’re more than just a repair shop — we’re a growing, family-focused business in the Leduc Business Park that takes pride in honesty, quality, and customer care. Our new, modern facility is a split shop servicing both heavy-duty and automotive, giving our team variety and growth opportunities every day. We offer competitive wages,...

  • Service Advisor

    1 day ago


    Leduc, Canada Leduc Chrysler Full time

    **Service Advisor**: **Type**: Entry Level and willing to train **Description**: Service Advisors are the liaison between customers and the Auto Technician. They perform general office duties, receive complaint logs, sell merchandise, and explain the work performed and associated costs to customers. **Pay Plan**: Commensurate with experience. **Pay Range**:...


  • Leduc, Canada New Age Motors Inc Full time

    The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience. **Main...

  • Parts Advisor

    7 days ago


    Leduc, Canada Western RV Country Full time

    Assist in retail customer purchases - Knowledge of the location of all parts and some knowledge of uses and installation techniques - Ensure customer satisfaction through efficient and timely processing of parts orders within company guidelines, and by checking parts availability - Verify prices and enter sales into the computer - Work with technicians to...

  • Service Advisor

    2 weeks ago


    Leduc, Canada Edmonton Kenworth Ltd. Full time

    **The Role** Edmonton Kenworth Ltd. is looking for a **Service Advisor** for our **Leduc** location, who is to welcome customers and gather information required to identify their vehicle repair and maintenance work they require. The Service Advisor sells maintenance services and organizes the work schedule, while maintaining exceptional customer service and...

  • Service Advisor

    1 week ago


    Leduc, Canada Edmonton Kenworth LTD Full time

    **The Role** Edmonton Kenworth Ltd. is looking for a **Service Advisor** for our **Leduc** location, who is to welcome customers and gather information required to identify their vehicle repair and maintenance work they require. The Service Advisor sells maintenance services and organizes the work schedule, while maintaining exceptional customer service and...

  • Service Advisor

    7 days ago


    Leduc, Canada Western RV Country Full time

    Assisting Service clients with booking appointments - Sets up service work orders on new and owned units - Screen all calls for the service department, and deal with customers in professional and courteous manner - Provide information to callers accurately - Enter work order requests into computer - Work with technicians to ensure accurate communication of...

  • Service Advisor

    2 weeks ago


    Leduc, Canada Auto Glass Solutions (Leduc) Full time

    Auto Glass Solutions is looking to add a Service Advisor to our team as we continue to grow and expand. Our team excels in a fast-paced environment while still having fun. **RESPONSIBILITIES**: - Develop and maintain retail customers and account relationships - Maintain exceptional customer service - Exceptional phone edict and sense of ownership to...