Project Coordinator

2 days ago

Richmond Hill, Canada Amico Full time

**Project Coordinator - Amico Patient Care**

Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people? Amico Corporation is a rapidly growing manufacturer of Medical Equipment with 9 manufacturing facilities employing over 800 people across North America. Amico Patient Care is currently seeking to fill a Project Coordinator role.

**Primary Responsibilities**:

- performs administrative tasks to support both the sales and client service teams to ensure customer satisfaction
- Works collaboratively with various departments (Sales, Client Service, Product Design/Engineering, Purchasing, Production, Shipping and Accounting) and providing a single point of contact and support for all matters relating to projects.
- Provides leadership, strategic influence and execution support for all active projects with a goal of meeting or exceeding overall project objectives.
- Oversees large orders - works with Client Service Reps and Sales team to ensure all details are correct and the order meets the customer timelines
- Works with our Product Designers/Engineers to design detailed drawings as well as exploring new design options to meet customer specifications
- Works with the Purchasing and Shipping teams to obtain costing on products and freight services
- Provides sales/customers with quotations that outline their product requirements while ensuring the quotes meet the company’s pricing/margin expectations
- Handles customers feedback regarding product issues relating to function/warranty and/or freight issues/damages
- Communicates and works with the RGA Coordinator to resolve any customer issues

**Job requirements**:

- Excellent written and verbal communication, interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company
- Computer Proficiency with MS Office Applications
- Ability to read simple CAD drawings
- Must be logical and have a strong attention to detail
- The ability to multitask and quickly switch focus if needed
- Strong analytical, organizational, and time management skills
- Must be able to think outside the box in order to come up with solutions
- Ability to manage relationships with customers, distributors and co-workers to ensure customer satisfaction

**Experience/Education**:

- Highschool Diploma
- Secondary education (specifically in business/administration) is an asset
- Experience with SAP is an asset
- Previous experience in providing support to a sales team is an asset
- An understanding of sales principles and customer service practices is an asset

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