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Seasonal Ambassador

3 weeks ago

Toronto, Canada Tiffany & Co. Full time

Tiffany & Co. **Seasonal Ambassadors **hold the critical position of embodying the Tiffany brand in all client interactions during the holiday season. Our seasonal Ambassadors are excellent communicators who play a key role in creating memorable experiences for our clients. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit, and joy.

**As a Seasonal Ambassador you will**:

- Ensure clients are warmly welcomed, assisted accordingly, and have a memorable experience consistent with the Tiffany brand
- Elevate the client experience with hospitality and store amenities to build personalized experiences
- Ensure hospitality area is fully stocked, orderly and clean
- Assist with the engraving station where applicable
- Manage wait time on the floor and communicate with leadership potential service issues with waiting clients
- Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies
- Keep all POS stations and sales areas neat and organized
- Performing all POS functions after a client’s purchase decision is finalized
- Assist operations team with policies and procedures and after-sale servicing
- Assist with inventory and special projects as needed

EXEPERIENCE Required:

- Ability to work non-traditional business hours: evenings, weekends, and holidays
- Previous retail, luxury retail, or customer related experience such as hospitality
- Strong verbal and written communication skills
- Exceptional customer service skills and ability to work with a diverse client base
- Ability to prioritize and balance multiple tasks in a fast-paced, changing environment
- Authorization to work in the country where the position is based