Customer Service Representative

2 days ago

Ottawa, Canada Lifemark Health Group Full time

**Customer Service Representative -**
**Pro Physio & Sport Medicine Centres Cedarview**

**Permanent Full-Time**

**Location: 4100 Strandherd Drive**

**Ottawa, Ontario**

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at **Pro Physio & Sport Medicine Centres Cedarview**, a **Lifemark Health Group **company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Customer Service Representative** who shares this same philosophy.

At Lifemark, we walk the talk of our company **Core Values**:“ We have fun”, We strive for simplicity”, We trust each other to do the right thing”, We go the extra kilometre” and “We belong here”.**

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
- Required 1-3 years experience performing a similar role
- Excellent communication and interpersonal skills
- Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset
- Flexible and adaptable to change
- Ability to hit the ground running with minimum supervision

**Primary Responsibilities**
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director

**Why Lifemark?**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Supportive and collaborative administrative team
- Competitive compensation with an excellent benefits package for permanent employees
- Positive and comforting work environment
- Pathways for management and corporate leadership
- Nationally recognized brand with a strong digital presence
- Diverse, stable, caseload with the flexibility to integrate pre-existing client

**_

  • Customer Service Representative

    4 days ago

    Ottawa, Canada Speedy Auto Service Full time

    Speedy Auto Service has an immediate opening for a Customer Service Representative! If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. A day in the life of a Customer Service Representative at Speedy Auto Service: - Greet and welcome clients using the...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Canada Farm Boy Inc. Full time

    Job OverviewBe part of what makes us different. You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Nordion Full time

    Reporting to the Manager Customer Service, the Customer Service Representative at Nordion is responsible for customer order management and ensuring the successful execution of all order deliverables. This role requires close collaboration with Customer Account Managers to meet business targets and provide exceptional customer service. The Customer Service...

  • Customer Service Representative

    5 hours ago

    Ottawa, Canada National Seating & Mobility, Inc. Full time

    Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada U-Haul Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    17 hours ago

    Ottawa, Canada Sparkle Ottawa Cleaning Inc. Full time

    **Sparkle Ottawa Cleaning Inc**.is seeking a customer representative to join our team. As a customer service representative you will play a crucial role in ensuring customer satisfaction by addressing their cleaning needs and providing efficient service. **Job at a Glance** - Manage inbound and outbound calls in a courteous, timely and professional...

  • Customer Service Representative

    2 days ago

    Ottawa, Canada American Expediting Full time

    **Customer Service Representative** **Onsite - Ottawa** Must have flexibility to cover other days/hours when needed **SUMMARY**: The Customer Service Representative (CSR) is tasked with greeting the customer and securing the information necessary to design the appropriate solution to their request. Most often this is to place a request for a new...

  • Customer Service Representative

    5 days ago

    Ottawa, Canada Bytek Automobiles Inc Full time

    Customer Service Representative Passion for excellence, customer service, teamwork, integrity and the will to evolve and make a difference are also part of your values? Bytek Volkswagen, wants to meet you!!! Here's a great opportunity to work within an excellent dealership! - Advantages:_ - Group insurance; - Competitive salary - Great work environment -...

  • Customer Service Representative

    4 days ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** - Location: 1585 Tenth Line Road - Schedule: Part-Time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating...

  • Customer Services Representative

    18 hours ago

    Ottawa, Canada Aqua Brilliance Solutions Full time

    As an industry leader in environmental handling and treatment services, Aqua Brilliance Solutions is looking for Customer Service Representatives to join our team. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development...