Current jobs related to Bilingual Customer Service Representative - Waterloo - True Solutions


  • Waterloo, Canada Randstad Canada Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...


  • Waterloo, Canada Randstad Canada Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...


  • Waterloo, Canada RWAM Insurance Administrators Inc. Full time

    **Role: Bilingual Customer Service Rep.** **Department: Health and Dental Claims** **Why RWAM?**: Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based at our head office in the rapidly growing town of Elmira, minutes from Waterloo, where you can...


  • Waterloo, Canada Onward Manufacturing Company Limited Full time

    At Onward Manufacturing Company Limited, we are a proudly North American, Family-owned manufacturer of premium quality, high performance gas barbecue and related accessories. Our Broil King gas grills are designed, engineered, manufactured, and assembled from raw materials and components to finished barbecue, in the US and Canada. Broil King® is sold in...


  • Waterloo, Canada Speedy Auto Service Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative** **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...


  • Waterloo, Canada Nour Trading House Inc Full time

    For this entry level position, we are seeking a highly motivated and customer-oriented Bilingual Administrator/Customer Service Rep to join our team. You will be responsible for reception duties and communicating with our English and French speaking customers. If you are fluent in both French and English, have excellent communication skills, and enjoy...

  • Game Master

    2 weeks ago


    Waterloo, Canada Trapped Escape Rooms Kitchener-Waterloo Full time

    **Trapped Canada (Waterloo Location)**: - We are one of the largest real-life escape game chains in North America, with **over 21 locations** across Canada. **Trapped Waterloo** location is hiring passionate, energetic, and creative individuals to join the team! We're expanding at a fast pace along with a large number of career opportunities opening...


  • Waterloo, Ontario, Canada FloSports Full time

    FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential...


  • Waterloo, Canada Print Full time

    Job Posting: Customer Service Representative/Print Operator Are you passionate about printing production and providing exceptional customer service? We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative/Print Operator. In this key role, you will assist customers with their printing needs...


  • Waterloo, Canada LCBO Full time

    Location Address: 571 King Street North, Waterloo Salary / Pay: $20.36/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

Bilingual Customer Service Representative

3 weeks ago


Waterloo, Canada True Solutions Full time

**Customer Service Representative (French/English)**

We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) Team Leads for one of our Insurance clients.

**Here’s what you’ll do**
- Being a knowledge leader on our policies, products, services, and initiatives
- Respond to calls from members, answering their questions and resolving any issues they have
- Performing other ad hoc duties or projects as assigned by your manager

**Here’s what you’ll need**
- **Previous CSR experience is an required**:

- **Ability to effectively communicate both verbally and written in French & English is essential **as this position will be dealing directly with our French speaking customers
- Hybrid role where you will go 2 days in the office and 3 days you are remote in downtown Waterloo
- Experience leading and mentoring team members
- Excellent listening and communication skills with the ability to foster strong working relationships
- Exceptional conflict resolution, negotiation, and objection handling skills
- Ability to multi task and work in a fast paced environment
- Strong organizational skills
- Attention to detail and good trouble shooting skills
- Ability to work with mínimal supervision
- Be available between 8 AM and 8 PM EST

**Here’s what we provide**:

- Full training will be provided
- Enjoy flexible working hours and a competitive compensation package
- An opportunity to become permanent employee

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $29.00-$30.00 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English/French fluently (required)

Work Location: Hybrid remote in Waterloo, ON