Bilingual Customer Service Representative

2 weeks ago

Waterloo, Canada RWAM Insurance Administrators Inc. Full time

**Role: Bilingual Customer Service Rep.**

**Department: Health and Dental Claims**

**Why RWAM?**:
Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based at our head office in the rapidly growing town of Elmira, minutes from Waterloo, where you can enjoy the benefits of a small-town atmosphere with all the perks of the big city

As a member of our team, you will enjoy a positive work environment with flexibility, professional training and a compensation package that includes comprehensive benefits and a company pension. At RWAM, we embrace a people-first philosophy, and we are passionate about our customer experience and meeting the unique insurance needs of our advisors, employers, and employees alike.

**About The Role**:
As a Bilingual Claims Customer Service Representative, you will be part of a dynamic team that provides exceptional client experience for Group Insurance clients who will primarily reside in Quebec and/or require correspondence to be in French.

**What You’ll Be Doing**:

- Providing excellent customer service to internal and external clients
- Effectively resolve Extended Health and Dental claim inquiries and determine appropriate action
- Collaborate with internal teams to meet customer needs
- Must work well in fast paced environment while maintaining a calm and professional manner

***:
**What You’ll Bring**:

- Proficient (both written and verbal) in French and English is required.
- Previous experience in a phone based customer service role is required
- Impeccable telephone etiquette
- Ability to work well in a team environment
- A keen eye for detail and the capacity to multi-task
- Effective team player with ability to work independently
- Strong Microsoft Office skills are required e.g. Word, Outlook

  • Bilingual Customer Service Representative

    5 days ago

    Waterloo, Canada Randstad Canada Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...

  • Bilingual Customer Service Representative

    4 days ago

    Waterloo, Canada Onward Manufacturing Company Limited Full time

    At Onward Manufacturing Company Limited, we are a proudly North American, Family-owned manufacturer of premium quality, high performance gas barbecue and related accessories. Our Broil King gas grills are designed, engineered, manufactured, and assembled from raw materials and components to finished barbecue, in the US and Canada. Broil King® is sold in...

  • bilingual customer service representative

    3 weeks ago

    waterloo, Canada Randstad Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...

  • Bilingual (Eng/FR) Customer Service Representative

    2 weeks ago

    Waterloo, Ontario, Canada The Carlstar Group Full time $40,000 - $60,000 per year

    DescriptionMUST BE LOCAL TO WATERLOO, ON***The Carlstar Group, a division of Titan International, has an opening for anBilingual (English/French) Customer Experience Representative rolewithin theWaterloo, ONcorporate office. This role will be responsible for supporting customer service inquiries and providing exceptional customer service by answering...

  • Bilingual Customer Services Representative

    4 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Bilingual Customer...

  • Bilingual Customer Service Representative

    1 week ago

    Waterloo, Canada Manulife Full time

    In our operations team, we love working together and learning from each other, all while serving customers with the highest level of dedication. That's why this role is a mix of in-office and remote work, with team members in the office on Tuesdays through Thursdays. This hybrid model not only supports work-life balance but also fosters collaboration and...

  • Bilingual Customer Service Representative

    2 days ago

    Waterloo, Canada Equitable Life of Canada Full time

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...

  • Bilingual Customer Service Representative

    6 days ago

    Waterloo, Canada Equitable Life of Canada Full time

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...

  • Customer Service/sales Representative

    6 days ago

    Waterloo, Canada Home Service Solutions Full time

    **Company Overview**: Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love talking to people, and are hungry to learn and grow,...

  • Customer Service/sales Representative

    1 week ago

    Waterloo, Canada Home Service Solutions Full time

    Looking for a full-time job that actually pays off? Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love talking to people,...