Scheduling Administrator Position

2 weeks ago

Chilliwack, Canada Just Like Family Home Care Full time

Want to make a real difference in your community?_

Working with
**Just Like Family Home Care** is different from other home care companies and organizations. We offer opportunities for rewarding work with opportunities for growth.

Our team of hard working, caring and compassionate caregivers is growing and we are looking for someone who is excited to grow with us

**Scheduling Administrator Position**
- This is a Full-time, permanent position._

A typical day in this position is busy. This is an on site position only, located in the Chilliwack office. We require reliable transportation and consistent, punctual attendance.

Just Like Family Home Care is a community leader in home care services. We are devoted to quality care and a compassionate approach. We offer you the ability to work for a company that demonstrates community care and places kindness and compassion at the heart of everything that we do.

**Qualifications**:

- To qualify for this role you must have the following_
- Canadian Work Permit/Permanent Resident/Canadian Citizen (required)
- Ability to commute and reliable transportation is a necessity as this is an on-site position
- Experience in administration, communications or customer service.
- Experience using basic software for scheduling and communications.
- Must like dogs This is a home office and there are multiple dogs in the home.
- Experience in customer service, caregiving, administration, scheduling or data entry are preferred, although not all are required._

**Job Duties**:

- The majority of the role includes_

Answering phone calls from clients and staff
- Scheduling staff and accommodating schedule changes
- Calling clients to inform them of scheduling changes
- Adding new client shifts to schedule
- Pairing new clients with the appropriate caregivers for their needs

**Relevant Skills**:

- A clear and professional phone demeanor
- Motivation and a driven work ethic to complete tasks in a timely manner
- The ability to work well independently and as part of a team
- Tech-savvy adaptability for our diverse software and scheduling programs
- The ability to prioritize tasks from most to least urgent
- The capacity to work well under pressure and complete tasks in a timely manner
- Multitasking and the ability to manage accounts throughout multiple locations
- Innovative problem solving skills
- Preference will be given to applicants with experience in administration, scheduling, communications, caregiving or customer service._

**Perks**:

- Extended healthcare benefits after 3 month probation.
- Vision & Dental care included in benefits
- Home office environment
- Casual dress
- Bonuses based on company growth and performance
- Vacation time

**Schedule**
- 8 hour shifts
- Weekday shifts during office hours 8am-7pm (shifts vary eg. 8-4, 9-5, 10-7)
- Occasional Weekends

We look forward to connecting with applicants

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