Customer Service Representative

3 days ago


Etobicoke, Canada Nextgen Systems Canada Full time

Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry and maintain accurate customer records
- Utilize phone etiquette skills to effectively communicate with customers
- Analyze customer needs and recommend appropriate products or services

**Experience**:

- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and ability to handle difficult situations with composure
- Proficient in data entry and computer skills

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Pay: $18.00 per hour

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Phone etiquette: 1 year (required)
- Sales: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-01-01



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