Customer Service Representative

3 days ago

Etobicoke, Canada Harry Rosen Full time

It's fun to work in a company where people truly BELIEVE in what they're doing Customer Service Representative Part-Time Permanent Reporting to Customer Service Lead Sherway Gardens - Etobicoke, Ontario We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:  Providing exceptional service to our Clients and our Associates at our Cash Desk  Performing daily cash handling functions including opening/closing registers and processing all sales transactions  Bagging and tissuing purchased product on behalf of customers  Answering store phones  Maintaining the Service desk  Updating and maintaining client information files including membership in our Club Harry Loyalty program  Assisting with Inter-store transfer processing and e-commerce requests and shipments  Assisting clients who have purchased on-line but are picking up products in-store  Successful candidates will require: 2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred. A strong service orientation – a demonstrated desire to wow our customers Detail oriented Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function The ability to work effectively as part of a team Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service Strong communication skills What are the perks of the job?  Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.  Opportunities to additionally earn monthly and annual Team bonuses  Best in industry discounts and special purchase opportunities  A comprehensive flexible benefits package  Pension and Group RRSP Programs that grow with you A modern, digitally advanced workplace  A coach committed to supporting the achievement of your personal career goals  A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council  An employer that values internal growth and promotion and is committed to succession planning for your future We thank you for your interest in this opportunity.

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