Sales Representative

International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has been in operations for over 40 years.

We are currently looking for a **Hot Tub/ Spa Sales Representative **(Base+ Commission)to join our dynamic and vibrant **Retail Store** team in our **Oshawa** location. If you are an energetic and ambitious individual looking for a progressive and rewarding career and thrive in a fast-paced environment with tight deadlines, this is the perfect opportunity for you

**START DATE**: Immediately

**JOB TYPE**: Permanent, Full-time

**WORK HOURS**: 6 days a week during peak season, 5 days a week non-peak season.

**LOCATION**: 800 Taunton Rd W, Oshawa, ON L1L 0P1

**Position Purpose**:Under the direction of the Store Manager, the **Hot Tub/ Spa Sales Associate **is responsible for performing an array of functions that may include assisting customers in identifying and selecting products, delivering a high level of customer service, and meeting sales goals. This is a year-round opportunity to sell hot tubs, pools, BBQs, and other leisure products.

**Key Duties and Responsibilities **include but are not limited to the following:

- Greet clients in a friendly and professional manner while building rapport.
- Initiate relationships with new and existing consumers to educate them on the products & services available to them with the goal of closing sales.
- Engage the consumers into a conversation and listen carefully to understand the concerns of the consumers and determine their needs.
- Maximize store business results by consistently creating exceptional customer experiences.
- Build customer relationships by providing prompt and exceptional sales and after-sales service.
- Develop and maintain technical product or service knowledge to explain features to clients and answer questions about goods or services.
- Handle all incoming leads in a timely manner.
- Work with store management and the team to achieve and consistently exceed monthly sales goals and targets.
- Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
- Assess customer needs and offer solutions.
- Maximize store and personal profitability through suggestive selling, add-on sales techniques, and a strong closing rate.
- Complete the customer experience by suggesting value-added, related items.
- Prepare and administer sales agreements and maintain customer records.
- Consult with clients after sale to resolve problems and to provide ongoing support.
- Ensure customer concerns are resolved with urgency and good judgment.

**Other Duties& Responsibilities**
- Maintain effective, open lines of communication with the Store Manager
- Assist in driving merchandising directives and standards to achieve financial targets
- Stay knowledgeable about the products, services, promotions and policies and share this knowledge with the team.
- Other duties as assigned.

**Required Competencies & Qualifications**:

- Commitment to providing the best service possible to our customers.
- Previous sales experience
- Proven customer service skills.
- Confident, outgoing personality, committed to client care
- Prospecting Skills
- Meeting Sales Goals
- Easily learn information related to product features
- Evolving knowledge about related complementary products.
- Professionalism and etiquette are essential.
- Highly motivated.

**Desired Competencies & Qualifications**:

- Retail sales experience of big-ticket items (such as hot tubs, pools, cars, furniture, T.V.s, HVAC, windows, etc.) is a definite asset.
- Spa/hot tub and pool knowledge
- High school diploma or equivalent preferred
- International Pool and Spa Centers values the diversity of people and communities and is committed to excellence and inclusion of all. We are committed to an environment that is barrier-free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation._

**Job Types**: Full-time, Permanent

**Salary**: $30,000.00-$80,000.00 per year

**Benefits**:

- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Oshawa, ON L1L 0P1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 2 years (required)

Work Location: In person