Shipping Coordinator Assistant

5 days ago

Toronto, Canada Nella Cutlery Inc. Full time

**Job description**
- Nella Toronto is looking to hire an experienced Shipping Coordinator Assistant for our North York head office._

**Responsibilities**:

- Determine the method of shipment and arrange for carrier’s pick-up, prepare bills of lading and other shipping documentation manually or by computer.
- Ensure all necessary internal contacts are aware of situation and recommended course of action to resolve.
- React quickly to changing circumstances to ensure delivery to the customer involving all key internal and external contacts.
- Maintain effective customer focused relationships with internal and external contacts including Carriers, Shipping, Customer Service.
- Respond to all inquiries related to order processing documentation providing follow up on missing invoices and payments.
- All other duties as assigned

**Requirements**:

- Previous work experience in shipping
- Ability to resolve carrier issues and to respond quickly to customer delivery expectations.
- High attention to detail, with good organization skills to prioritize work load and achieve daily objectives.
- Good verbal communication skills, to constructively deal with carriers and competing internal customer demands, ability to assertively influence others to follow a course of action without formal authority to do so.
- Competent in the use of Microsoft office

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Shipping & receiving: 2 years (required)

Work Location: One location

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