Manager, Project Services

2 weeks ago

Richmond Hill, Canada Amico Full time

**Manager, Project Services**
**Amico Group of Companies - Richmond Hill**

Amico is a Canadian Manufacturing Company that has been supplying products to the Global Healthcare market for over 30 years. We require an experienced Manager to manage 14 in-house employees including Project Managers, Support and Administrative Staff.

**Responsibilities will include**:

- Directly responsible to oversee Project Services staff, including CSRs, Estimators, Project Co-ordinators and Project Managers.
- Communicate with external customers.
- Maintain a productive staff while meeting customer objectives.
- Coordinate workflow, review procedures and processes.
- Foster strong relationships with the day to day client contacts and achieve high client satisfaction levels by building/maintaining a strong client rapport as well as continually providing added value and ensuring satisfaction.
- Thorough understanding of client contract, specifically focused on project delivery and service needs including the documentation, maintenance and detailed understanding of the client ecosystem.
- Ensure accounts are being managed and maintained.
- Manage various tasks such as invoicing, quoting and other administrative duties.
- Work in collaboration with Sales, Production and Support teams to ensure the delivery of a seamless customer experience.

**Qualifications**:

- A minimum of (5) five years experience in a leadership position is required.
- Previous experience as a Project Manager in manufacturing and/or construction is highly preferred.
- Knowledge of AutoCAD is an asset.
- Leadership skills, fostering engagement and a positive team environment with strong people management.
- Ability to anticipate and resolve client problems/issues
- Strong customer service orientation with superior interpersonal, communication (oral and written)
- Ability to work effectively with little supervision based upon an agreed to set of objectives and goals
- Possess Strong Computer Skills (SAP is an asset but not required)
- Detail oriented and excellent organizational and planning skills.

  • Project and Service Manager

    1 week ago

    Richmond Hill, Canada Amstel Manufacturing Full time

    **Company description**: Canadian company and International Industry leader, manufacturing security doors and closure systems. Separate from manufacturing, Amstel operates a nation-wide service department. **Job description**: We are looking for an individual who has experience with both, people and project management. The service department has been taking...

  • Cloud Services Program Manager

    2 weeks ago

    Richmond Hill, Canada NLB Services Full time

    Cloud Services Program Manager Duration: 6+ months The Opportunity The Cloud Services Program Manager role entails the management of large, complex B2B solutions and critical strategic customer accounts. To succeed, the Program Manager must have demonstrated a high level of success in delivering large scale solutions and working closely with clients to build...

  • Project Coordinator

    2 weeks ago

    Richmond Hill, Canada Energy Network Services Full time

    **Energy Network Services** (ENS) is a national, well-known and respected Application Engineering Management Company. We lead in the provision of innovative and cost-effective lighting and lighting controls services for improving energy performance for commercial, industrial, and institutional facilities in the private and public sectors. Our expertise...

  • Project Coordinator

    1 day ago

    Richmond Hill, Canada Energy Network Services Full time

    **_Energy Network Services (ENS)_** is a national, well-known and respected Application Engineering Management Company. We lead in the provision of innovative and cost-effective lighting and lighting controls services for improving energy performance for commercial, industrial, and institutional facilities in the private and public sectors. Our expertise...

  • Operations Manager, Community Project Services

    6 days ago

    Richmond Hill, Canada Staples Canada Full time

    : 1229282 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. **If...

  • Project Manager

    1 week ago

    Richmond Hill, Canada DCR Systems Group Inc. Full time

    **About Us**: This position is accountable for ensuring service levels are met for reseller and end user customers, and plays a key role in liaising between sales, project management, and accounting teams. Projects are customer facing and require excellent relationship and communication skills. **Responsibilities**: - Ensure adherence to contracts and...

  • Project Manager

    6 days ago

    Richmond Hill, Canada HDR Full time

    OverviewJoin to apply for the Project Manager role at HDR. At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. We foster a culture of inclusion throughout our company and communities,...

  • Project Manager

    1 day ago

    Richmond Hill, Canada Amico Full time

    **Pre and post-sale customer interaction** - The project manager performs administrative tasks to support both the sales and client service teams to ensure customer satisfaction - Working collaboratively with various departments (Sales, Client Service, Product Design/Engineering, Purchasing, Production, Shipping and Accounting) and providing a single point...

  • Project Manager

    1 day ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Pre and post-sale customer interaction** - The project manager performs administrative tasks to support both the sales and client service teams to ensure customer satisfaction - Working collaboratively with various departments (Sales, Client Service, Product Design/Engineering, Purchasing, Production, Shipping and Accounting) and providing a single point...

  • Project Coordinator

    2 weeks ago

    Richmond Hill, Canada Peak RSG Services Inc. Full time

    Peak RSG Services is an independent restoration company that operates in major markets across Canada. We provide unsurpassed emergency response, restoration and reconstruction services to the insurance industry supported by an industry leading claims management system and a team of dedicated project coordinators and technical experts.Peak RSG Services is...