Manager of Human Resources

The Ottawa-Carleton Association for Persons with Developmental Disabilities (OCAPDD) is a learning organization and leader in the Developmental Services sector in Ontario, supporting over 900 people with developmental disabilities to successfully live in the communities of Ottawa & Cornwall. This support is provided by a dedicated team of over 650 employees.

**SUMMARY**:
Under the supervision of the Director, Human Resources and a key member of the HR Team, the Manager of Human Resources’ areas of responsibility will include a full range of Human Resources functions, including oversight for: Talent Acquisition, Labour Relations, Employee Relations, Compensation, Benefits and Pension, Training, Performance Management, Health and Safety, and Wellness.

The Manager will participate in key strategic and operational discussions and decisions on human resources issues, priorities, systems, processes, performance indicators, and budgets. The incumbent will manage the development and updating of Human Resources policies and processes and ensure a common understanding and interpretation of policies and of the collective agreement.

**KEY RESPONSIBILITIES**:
As part of this role, responsibilities include, but are not limited to the following:

- Ensure the coordination of information and preparation of documents required for the collective bargaining committee in preparation for negotiations of Collective Agreements and their renewal.
- Effective employee and labour relations, including the administration, interpretation and implementation of the Collective Agreements and Terms of Conditions for various employee groups.
- Be the representative of the Employer and follow up on grievances. Manage applicable steps of the grievance and arbitration processes.
- Participate in and record minutes of various Committee meetings, including the Labour - Management Co-operation Committee (LMCC) and the Joint Health and Safety Committee.
- Liaise with employees, supervisors, physicians, long-term disability insurance provider and WSIB representatives in order to administer and monitor the early and Safe Return to Work procedure for employees on long-term disability, sick leave and/or WSIB.
- Maintain long-term disability and WISB claims systems and prepare appropriate documentation.
- Improve and maintain lifestyle, wellness, and health and safety of employees by developing and promoting employee wellbeing in collaboration with the Joint health and Safety Committee (JHSC).
- Ensure information confidentiality and security by maintaining the human resources filing system and confidential personnel files for all bargaining unit employees.
- Monitor compliance with Collective Agreement with respect to benefits, leaves of absence, and other terms.
- Prepare reports on employee benefits plans, and other programs, as required.
- Monitor employee terminations and status changes, and transfer documents to ensure adherence to human resource policies and the Collective Agreement.
- Manage the employee performance management program.
- Administer the pension plan by providing support to pension plan members and submitting appropriate documentation to the Pension Plan Provider. Participate in the Pension Plan Committee.
- Participate in the development of human resource systems, policies and procedures.
- Respond to internal and external enquiries regarding pension, benefits, job opportunities, etc., in a timely manner.
- Provide direction, mentoring, training, support and feedback to direct reports.
- Observe and comply with health and safety policies, procedures and safe work practices, and exhibit a proactive attitude toward accident prevention.
- Adhere to all OCAPDD Policies and Procedures.
- Participate in regular professional development activities.
- Perform other related duties as required.

**ESSENTIAL REQUIREMENTS**:

- University degree in a related field (e.g., Human Resources, Industrial Relations).
- A minimum of five to seven years’ experience related to the job responsibilities.
- CHRP designation (CHRL preferred).
- Knowledge of Microsoft Windows environment, proficient in Microsoft Word and Excel.
- Knowledge of the Workplace Hazardous Materials Information System (WHMIS).
- Knowledge of Health and Safety (H&S) responsibilities; experience participating in health and safety activities and relevant Occupational Health and Safety (OHS) training.
- Thorough knowledge of labour and employment laws.
- Experience managing HR systems.
- Experience working in a unionized environment.
- Bilingual mandatory (English & French).

**COMPETENCIES**:

- Superior interpersonal, communication, service oriented, and conflict resolution skills.
- Ability to deal sensitively and confidentially on human resources issues.
- Ability to work independently.
- Excellent verbal and written communications skills.
- Excellent organizational and analytical skills, attention to detail and accuracy.
- Good judgment and strong interpersonal skills.
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