Optometric Assistant/ Team Lead
1 week ago
Looking for an enthusiastic, motivated, and experienced Optometric Assistant/ Team Lead for a busy full-scope optometric practice. Interest or experience in medical aesthetics technologies would be an asset.
Duties and responsibilities include:
- Scheduling appointments for patients and performing general clerical duties
- Processing insurance claims and invoices
- Perform diagnostic testing and dry eye treatments as required
- Assist patients with frame selection, styling, fitting, lens selection and measurements
- Assist patients in contact lens training, trials, ordering
- As Team Lead - maintain inventory management; assist in HR recruitment, training, evaluations; establish sales goals; troubleshoot and problem solve conflicts and concerns as they arise
Qualifications:
- Motivated - Positive attitude and problem solver
- Verbal and written communication skills - Able to interact clearly with customers and other employees
- Organizational skills - someone who can keep things organized and running smoothly in the office
- Time management skills - prioritize and complete a wide variety of tasks throughout the day
- Patience and listening skills - to respond appropriate and interact positively with customers
- Interpersonal skills - to create a pleasant experience for all customers, such as being personable and attentive
We are looking for someone who has some leadership experience but are also willing to train. We want someone who is outgoing and friendly, but who is also comfortable dealing with challenges that arise from patient care and can be assertive when needed. Looking for someone who is reliable, detail oriented, who can remain calm under pressure, striving to always ensure patient satisfaction.
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$23.00 per hour
**Benefits**:
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
COVID-19 considerations:
Vaccination policy in effect. Masks required in accordance to Ministry of Health and College of Optometrists guidelines.
Ability to commute/relocate:
- Thornhill, ON L4J 6W7: reliably commute or plan to relocate before starting work (required)
**Experience**:
- optical/optometric: 1 year (preferred)
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