Seasonal Guest Services Representative
2 days ago
Job Title
Seasonal Guest Services Representative (Full-Time)
Job Description Summary
The perks about working for Cornwall Centre
Competitive wages
Flexible schedule
Free parking
Quick access to many food and retail shops during breaks
Diverse group of shoppers and guests that changes seasonally
Experiencing the fast-paced downtown lifestyle, in the hub of the city
**Job Description**:
If you have a minimum Grade 12 (or recognized equivalent), excellent customer service skills and enjoy solving problems, you may be a perfect fit. We are flexible in scheduling if you can be flexible on when you can work - weekday, weekend, and/or evening flexibility required.
**Responsibilities**:
- Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
- Sale of shopping centre Gift Cards, which includes: daily deposits, shift reports and logs, distribution of gift with purchase items
- Opening & closing duties as per the Guest Services Supervisor
- Prepare and manage various customer tracking initiatives
- Provide customer assistance with all available mall services.
- Assist other mall personnel (Security and Maintenance) to provide an exceptional customer experience
- Cultivate relationships with the shopping centre's retailers and continually stay abreast of product offerings and store promotions.
- Collating various documentation for shopping centre distribution, banner coordination, compiling and updating store and directory information, ballot counting and assisting with various display set-ups
- Maintaining cleanliness and organization at the workspace
- Ensure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained
- Other duties as assigned by the Guest Services Supervisor
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