Guest Services Representative

2 weeks ago

Regina, Canada Regina Exhibition Association Limited Full time

**Status**:Casual **Vacancies**:2

**THE OPPORTUNITY AWAITS YOU**

We are looking for customer focused individuals interested in casual work based on your own availability Shift start and end times vary based on operational requirements.

Serving as the first point of contact on visitors and guests to the campus, the Guest Services Representative will be expected to greet and assist visitors, answers questions, provide direction and appropriate information. This position will perform a variety of administrative/clerical tasks, as assigned. Situated in some of the campus’ highest traffic areas, the Guest Service Representative also assists guests and staff with event-related calls, incident resolution, events, and general concerns.

**WHAT YOU WILL DO**
- Present a positive and professional image to all guests, suppliers, inquiries, and other persons.
- Troubleshooting and/or escalating guest issues as required.
- Proactively address guest needs by answering questions, giving directions and other information regarding the campus and surrounding areas. Never avoiding a guest or leaving a question unanswered.
- Performing other duties as allocated.

**Requirements**:
**WHAT IT TAKES**

We live our REAL Core Values: Be original, Be a host, Be inclusive, Be proud, Be resilient, Be smart, and Always own it.
- High school diploma or GED equivalent required.
- Previous experience in guests/customer service in forward-facing industries is considered an asset.
- Experience in cash handling and basic accounting procedures.
- Working knowledge of computers and must be comfortable with Excel; Proficient typing skills
- Ability to work conscientiously with mínimal supervision in a fast-paced environment where there are often multiple demands.
- Ability to work cooperatively and effectively with others.
- Must be able to obtain and maintain a satisfactory Criminal Record Check for the duration of employment.
- Note that this position is an in-scope position under the RWDSU Collective Agreement.

**Benefits**

**WHY CHOOSE REAL?**

Here at REAL, we can offer unique experiences unlike any other organization:

- Make a difference in your own community.
- Be a part of an industry responsible to create fun and memorable moments for our guests.
- A wide range of employment opportunities to fit your own lifestyle - whether that’s committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.
- We offer competitive wages and industry standard benefits.
- Matching Group RRSP plan.
- Ability to obtain free tickets to a wide variety of sporting and entertainment events.
- Discounts during events you participate in as a guest.

  • Guest Services Representative

    4 days ago

    Regina, Canada Delta Hotels by Marriott Regina Full time

    Delta Hotels by Marriott Regina is looking for a Guest Services Representative to join our team! We’re looking for someone with a passion for customer service that is ready to go above and beyond and wow our guests. We offer our employees a fun and professional work environment with training and career advancement opportunities as well as meaningful...

  • Guest Services Representative

    1 week ago

    Regina, Canada Regina Exhibition Association Limited Full time

    **WHO IS REAL?** After taking a brief pause during the pandemic, it is with great optimism and excitement that **Regina Exhibition Association Limited (REAL)** announces our activation of the REAL 2.0 plan for our future, within the exciting world of sport and entertainment. We are moving forward at full speed with strategic objectives to: improve...

  • Guest Service Representative

    1 week ago

    Regina, Canada Marriott International Full time

    POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

  • Guest Service Representative

    7 days ago

    Regina, Saskatchewan, Canada The Hotel Saskatchewan, Autograph Collection by Marriott International Full time

    POSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

  • Guest Service Agent

    1 week ago

    Regina, Canada InnVest Hotels GP Ltd Full time

    Primary Responsibilities: Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Checks guests out of the hotel; processes customer payments according to established policies...

  • Seasonal Guest Services Representative

    2 weeks ago

    Regina, Canada Cushman & Wakefield Full time

    Job Title Seasonal Guest Services Representative (Full-Time) Job Description Summary The perks about working for Cornwall Centre Competitive wages Flexible schedule Free parking Quick access to many food and retail shops during breaks Diverse group of shoppers and guests that changes seasonally Experiencing the fast-paced downtown lifestyle, in the hub of...

  • Escape Room Host- Guest Service Representative

    2 weeks ago

    Regina, Canada Escape Manor Full time

    **Job Summary** *Please note, a cover letter is required in order to be considered for the job. Show us your awesome personality! Escape Room Host / Guest Services Representative. Escape Manor, Regina's premiere real life escape room experience, is looking to add to it's team. If you are awesome, outgoing, and want to work in a fun and challenging...

  • Guest Experience Representative Lead

    4 days ago

    Regina, Canada Regina Exhibition Association Limited Full time

    **Status**:Casual **THE OPPORTUNITY AWAITS YOU** REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences. We are looking for customer focused individuals...

  • Guest Service Representative

    7 days ago

    Regina, SK SP S, Canada Marriott International Full time

    Additional InformationOn site meals, Regina bus pass programJob Number Job CategoryRooms & Guest Services OperationsLocationThe Hotel Saskatchewan Autograph Collection, 2125 Victoria Avenue, Regina, SASK, Canada, S4P 0S3SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest...

  • Guest Service Agent

    2 weeks ago

    Regina, Saskatchewan, SZA, Canada InnVest Full time

    Primary Responsibilities: Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies...