Guest Services Representative

5 days ago

Regina, Canada Westmont Hospitality Group Full time

Delta Hotels by Marriott Regina is looking for a Guest Services Representative to join our team We’re looking for someone with a passion for customer service that is ready to go above and beyond and wow our guests. We offer our employees a fun and professional work environment with training and career advancement opportunities as well as meaningful benefits for their wellbeing. As a full time Guest Services Representative these are some of the benefits you can look forward to:

- Health and medical benefits
- A daily staff meal
- Discounted downtown parking
- Great culture and a workplace with values in inclusion, diversity and respect.
- An amazing Marriott team member worldwide travel discount

Purpose:
The Guest Services Representative is a true ambassador for the Delta Regina. Our Guest Services Representative support our guests for through every stage of their stay with us, from the making of the reservation to check out and beyond. They provide exceptional service to our guests and uphold all manner of brand standards.

Qualifications:

- Previous experience in customer service, preferably in hotel environment
- Excellent organizational skills
- Excellent time management skills
- Effective problem solving skills

Proficient/familiarity with Opera and Night Audit experience is an asset. Must be available evenings and weekends.

In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

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