Returned Goods Coordinator Iii

1 week ago


PointeClaire, Canada Medtronic Full time

We are looking for a dynamic and adaptive Returned Goods Coordinator with the desire to be part of the fast-growing Cardiac Ablation Solutions business helping us to ensure we exceed the safety and reliability requirements and expectations of patients, clinicians, regulators, and the business.

**A Day in the Life**

Responsibilities may include the following and other duties may be assigned:

- Register returned product within the global complaint handling database.
- Label and package returned product.
- Sort and merge documents/reports.
- Research, resolve, and respond to discrepant receipts from internal/external customers.
- Liaise with import/export analysts to support external shipments.
- Develop and maintain control registers for inventory of lab tools
- Maintain inventories of disposables and consumables used in labs
- Organize and prioritize workload

Dans ce rôle passionnant de **c **oordonnatrice ou coordonnateur de marchandises retournées **, vous serez responsable de la gestion de la marchandise retournée provenant du terrain. La personne idéale démontrera une capacité à interagir avec ses collègues de manière à faciliter le partage d’informations et la résolution rapide des enquêtes concernant les plaintes. La **c **oordonnatrice ou le coordonnateur de marchandises retournées **doit être capable d’entretenir des relations avec le personnel de divers sites externes et de faciliter le transfert d’information en temps opportun.

**Un aperçu dans la vie de tous les jours**
- Les responsabilités peuvent inclure les tâches suivantes et d’autres tâches peuvent s’ajouter:

- Enregistrer la marchandise retournée dans la base de données mondiale de traitement des réclamations.
- Étiqueter et emballer le produit retourné.
- Trier et fusionner des documents/rapports.
- Rechercher l’information et résoudre les divergences et répondre aux clients internes/externes.
- Assurer un lien avec les analystes d’import/export pour offrir un soutien pour les expéditions externes.
- Développer et maintenir des registres de contrôle pour les stocks des outils de laboratoire
- Maintenir les stocks de produits jetables et de consommation utilisés dans les laboratoires
- Organiser et prioriser la charge de travail

**Must Have: Minimum Requirements**
- Post-secondary education with 4+ years of relevant work experience.

**Preferred Qualifications**
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment with a diverse group of people, as well as independently
- Works well in a fast-paced environment.
- Organized and able to attain results on several projects simultaneously.
- Results-oriented.
- Self-starter.
- Working knowledge of applicable standards and regulations (including, but not limited to:

- ISO13485, MDD and 21 CFR 820.

Veuillez vous assurer que les exigences mínimales sont mises bien en évidence sur votre CV.

Les exigences mínimales à prendre en considération pour ce poste sont notamment:

- Études postsecondaires avec plus de 4 ans d’expérience de travail pertinent.

Qualifications souhaitées:

- Solides compétences analytiques et de résolution de problèmes
- Capacité à travailler efficacement en équipe au sein d’un groupe diversifié, ainsi que de manière autonome.
- Fonctionne bien dans un environnement en constante évolution
- Personne organisée et capable d’atteindre des résultats sur plusieurs projets simultanément.
- Personne axée sur les résultats.
- Personne capable de prendre des initiatives, de se perfectionner.
- Connaissances pratiques des normes et réglementations applicables (y comprit, mais sans s’y limiter:

- ISO13485, MDD et 21 CFR 820.

**About Medtronic
**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physica



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