Wellness & Personal Training Coordinator

Are you passionate about helping others become healthier, happier, and stronger? Do you enjoy motivating and supporting members every step of the way while making a positive impact in your community?
We are looking for a highly motivated, values-driven, and organized professional with strong administrative skills, excellent time management, and a talent for building relationships. This role is proactive, detail-oriented, and committed to safety, service excellence, and teamwork. As part of our Health, Fitness, and Aquatics team, the Wellness & Personal Training Coordinator is responsible for delivering personal training sessions and group fitness classes, administering the Mywellness program, overseeing scheduling and quality control, and implementing initiatives that drive member engagement and retention.
Nature and Scope
The YMCA of Oakville is a charitable organization that strengthens communities in spirit, mind, and body. Our health, fitness and aquatics programs are designed to enable people of all ages and stages to achieve their personal health goals and optimum fitness and wellbeing. Our YMCA National Certification Standards offer the highest standards in staff training and qualifications, program design and delivery. When you join the YMCA, you join a family. Making meaningful connections with and between members and participants is at our core of building a healthier community.
As a Wellness and Personal Training Coordinator you will be responsible for leading fitness activities and supporting members to reach their health and fitness goals in spirit, mind and body.
**Location**: Peter Gilgan Family YMCA, 410 Rebecca Street, Oakville, Ontario
**Hours of work**: 35 hours per week, Tuesday to Saturday, including 1-2 evening shifts per week.
**Salary & Benefits**:

- Rate of pay: $21-$24 per hour
- Comprehensive health, dental and other employee benefits
- Generous Group Pension Plan (eligible after one year of service)
- Membership to the Peter Gilgan Family YMCA Health, Fitness & Aquatics Facility
- Value-driven organization with a collaborative and positive team
- Opportunities for career growth and professional development

**Responsibilities**:

- Deliver 10 high-quality personal training sessions per week, aligning with YMCA standards and member goals.
- Teach 4 group fitness classes weekly to promote engagement and community participation.
- Coordinate daily operations of wellness and personal training programs, ensuring consistent quality and service excellence.
- Manage and schedule wellness coaches to ensure adequate program coverage.
- Support new members with MyWellness onboarding and provide ongoing guidance to help them achieve their goals.
- Serve as the primary contact for wellness orientations and follow-ups.
- Provide assistance to members using the Technogym app and related digital tools.
- Monitor program quality, member satisfaction, and service delivery standards.
- Build strong, positive relationships with members to foster retention and community connection.
- Assist the Wellness Supervisor with hiring, onboarding, and training of personal trainers and wellness staff.
- Help drive personal training revenue growth through promotion, coaching, and team goal setting.
- Attend all staff meetings and training sessions.

**Requirements**:

- Current YMCA Personal Training Certification (or equivalent)
- Minimum 1-2 years of personal training experience
- Current CPR and First Aid Certification
- Strong organizational, administrative, and time-management skills
- Excellent communication and interpersonal abilities
- Team-oriented mindset with a commitment to outstanding customer service
- Availability to work evenings and weekends as scheduled
- Clear Police Reference Check, including Vulnerable Sector Screening

Desirable
- YMCA Group Fitness Certification
- Proficiency in Microsoft Word, Excel, and Outlook

The position requires the following Association Core Competencies: Quality focus, Relationship building and collaboration, Commitment to organization mission, vision and values, Communication, Diversity and inclusion, Integrity and trust.
**How to Apply**:
This posting closes on November 21, 2025.
We at the YMCA of Oakville value the diversity of people and communities, and we are committed to excellence and inclusion in our Association. We are an equal opportunity employer. If you are invited for an interview and require accessibility support or accommodation or have any questions about the interview process, please let us know.