Csr - Customer Service Representative

2 weeks ago


Toronto, Canada Sun Cloud LLC Full time

**Customer Service Representative, CSR, Senior CSR, Sr CSR, Senior Customer Service Representative, Sr Customer Service Representative**

**Education and experience**:
University degree required

Bilingual, French, and English (read, write, speak)

Minimum 2 years Customer Service experience preferred

Strong proficiency with Microsoft Office tools (Outlook, Excel)

Experience with JD Edwards, SAP or any other ERP systems

Experience with Genesys Call Centre Software an asset

Experience with PowerBI an asset

Experience with Salesforce (or other CRM software) an asset

Flexible work from home days

3 days in the office, 2 days from home

**Regards**
**Sun Cloud LLC**

Pay: $40,000.55-$50,000.62 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer Service Representative: 3 years (required)
- SAP or ERP: 1 year (required)
- Genesys Call Centre Software: 1 year (required)
- Power BI: 1 year (required)
- Salesforce / CRM: 1 year (required)

**Language**:

- French, and English (required)

Work Location: Hybrid remote in Toronto, ON M6P 2K1



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