Patient Experience Coordinator

2 weeks ago


Nepean, Canada Ottawa Physiotherapy & Sport Clinics Full time

Answering incoming calls and making outgoing calls
- Scheduling appointments
- Invoicing clients, taking payments
- Balancing end of day reports
- Responsible for collecting proper insurance claim forms and information from clients, for direct billing purpose
- Greeting clients as they come into the clinic
- Assisting the therapists (cleaning beds etc., )

Skills and Qualifications
- **Customer service**:
Ability to make clients feel comfortable when they walk into the clinic, must be attentive to the needs of patients and demonstrate empathy
- Organizational skills: Must be able to multi-task and prioritize tasks
- Interpersonal skills: Ability to communicate clearly with clients and staff and easily interact with clients in a friendly, professional, and accommodative manner
- Technology skills: Capacity to work with phones and computer systems
- French-speaking preferred

**Part-Time Shifts are**:
Monday - 2PM-8PM

Tuesday - 2PM-8PM

Wednesday - 2PM-8PM

Thursday -2PM-8PM

Friday - 2PM-8PM

**Job Types**: Part-time, Permanent

Pay: $18.00-$20.00 per hour

**Experience**:

- Administrative: 1 year (required)

Work Location: In person


  • Medical Attendant

    5 days ago


    Nepean, Canada Priority Patient Transfer Service Full time

    Education: No degree, certificate or diploma - Experience: Will train **Work setting**: - Rural area - Urban area - Hospital or home for the aged - Nursing home/home for the aged **Tasks**: - Transport patients between care facilities - Transport patients in wheelchair or stretcher - Administer first aid in emergency situations **Certificates, licences,...


  • Nepean, ON KG J, Canada Athlete's Care Sports Medicine Centres Full time

    Full-Time Patient Experience Coordinator/Medical Receptionist* Must have a passion for patient care with minimum 1 year customer service experienceAthlete's Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are currently hiring Full-time Patient Experience Coordinators for our...


  • Nepean, Canada Merivale Vision Care Full time

    The Merivale Vision Care Team is growing! Do you have reception or administrative experience in a healthcare setting? Are you someone who thrives in a fast-paced environment, loves to multi-task, and enjoys working on a team? We are seeking a highly motivated individual to join our administrative team! Our mission is to provide our patients with a great...


  • Nepean, Canada Teriyaki Experience Full time

    **Education**: **Operational Management**: **Job Overview**: **Responsibilities & Duties**: - Plan, organize, and evaluate daily restaurant operations. - Establish work methods and schedules to meet service demands. - Supervise and coordinate staff activities in food preparation, portioning, and service. - Ensure compliance with health, safety, and...


  • Nepean, Canada Teriyaki Experience Full time

    **Education**: **Operational Management**: **Job Overview**: **Responsibilities & Duties**: - Plan, organize, and evaluate daily restaurant operations. - Establish work methods and schedules to meet service demands. - Supervise and coordinate staff activities in food preparation, portioning, and service. - Ensure compliance with health, safety, and...

  • Treatment Coordinator

    2 weeks ago


    Nepean, Canada Argyle Associates Full time

    **Treatment Coordinator** **_Argyle Associates_** is one of the largest groups of Oral and Maxillofacial Surgeons in Canada. Established in 1976, providing the entire spectrum of Oral and Maxillofacial Surgical procedures available today. We have four locations in the Ottawa area ranging from Kanata to Orleans. We offer a competitive salary, employer paid...


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Lead, Inspire, Build and Motivate a high-performance team that delivers on the promise we make to our members - feel welcome, feel comfortable and feel healthy. We’re not looking for average, because we’re not your average Club. That’s because Movati’s goal is to be recognized as North America’s premiere affordable luxury fitness brand. A **Member...


  • Nepean, Canada Priority Patient Transfer Service Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Health care institution, facility or clinic **Budgetary responsibility**: - 0 - $100,000 **Tasks**: - Train, direct and motivate staff - Oversee the analysis of employee data and...


  • Nepean, Canada Canada Super Spelling Bee Inc. Full time

    Outreach Coordinator is a vital role within the team at Canada Super Spelling Bee. The outreach coordinator's responsibilities include data collection and analysis, representing our organization during competition planning, and trade fairs, organizing media events, fundraising, coordinating volunteer activities, and other events. **Role Summary** - Reach...

  • Dental Receptionist

    5 days ago


    Nepean, Canada Just dental care Full time

    **Overview** **Responsibilities** - Greet patients warmly and check them in for their appointments, ensuring all necessary paperwork is completed accurately. - Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries effectively. - Process patient payments and insurance claims accurately while assisting patients...