Administrative Support Iii

1 week ago


Calgary, Canada Alberta Health Services Full time

Your Opportunity:
This casual Admin Support position will support various outpatient clinics within the portfolio as required. As the Administrative Support III you will work both collaboratively and independently with a multi-disciplinary team within the Outpatient Clinic. Following the clinic protocols for the provision of clerical and organization support to the Outpatient Clinics, you will perform a variety of administrative support duties including but not limited to reception duties, receiving and processing referrals, organizing and scheduling patient appointments, file maintenance, data entry/review, waitlist management, clinic flow, and collaboration with a multidisciplinary team. As the Admin Support III you will be self-directed, have strong communication, professionalism and customer service skills; demonstrate independent decision-making, problem-solving skills; time management, confliction resolution, accurately collect & document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail while demonstrating an enhanced ability to work effectively and collaboratively as part of a multi-disciplinary team in providing care to children and their families, many with complex needs.

Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- **Acute Care Alberta**:N
- ** Primary Care Alberta**:N
- ** Recovery Alberta**:N
- ** Classification**:Administrative Support III
- ** Union**:AUPE GSS
- ** Unit and Program**:ACH GI Clinic
- ** Primary Location**:Alberta Children's Hospital
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:0.00
- ** Posting End Date**:23-MAY-2025
- ** Employee Class**:Casual/Relief
- ** Date Available**:16-JUN-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:Varies
- ** Shifts per cycle**:Varies
- ** Shift Pattern**:Days
- ** Days Off**:Other
- ** Minimum Salary**:$23.53
- ** Maximum Salary**:$28.60
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
Completion of a Unit Clerk or Medical Office Assistant program including Medical Terminology or equivalent education & experience. 1 year experience providing administrative support in an outpatient healthcare setting. Experience with booking appointments with an electronic booking/scheduling system, electronic chart management, understanding of clinic workflow/processes, telephone etiquette and skills. Experience using and electronic health record system.

**Preferred Qualifications**:
3 years’ experience providing administrative support in an outpatient healthcare setting. 1 year experience booking complex medical appointments with multiple providers, and/or diagnostic testing, and/or multiple departments combined scheduling. Experience with OR booking or Lumens would be an asset. Experience working with children in an educational/healthcare, childcare or related setting. Experience with Connect Care including various roles an asset.



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