IT Systems Administrator

**MUST HAVE MINIMUM 3 YEARS OF EXPERIENCE AS AN IT SYSTEM ADMINISTRATOR TO BE CONSIDERED**

**Location**: Baie D’Urfé, QC (Hybrid Model)

**Type of Employment**: Full-Time Permanent

**Salary**: Competitive, RRSP Contributions

**Benefits**: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability

Since 1972 our client has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments.

**What you will do**:
Under the direction of the IT Manager, you will provide essential support for critical IT

infrastructure. You will ensure continuous and optimized operation and provisioning of IT systems, cloud and virtualized hosts, base operating system, and enterprise-level systems management and monitoring. You will respond to and resolve incidents and alerts, fulfill service and change request tickets, and assist in process improvement, documentation, and automation.

**Responsibilities**:

- Staging/testing, monitoring, configuring, planning, improving, migrating, implementing,

troubleshooting, and supporting cloud and on-premise server and client infrastructure;
- Participate in various IT projects and contribute to general improvement of infrastructure

systems;
- Monitor and maintain Backup jobs and systems to ensure data and systems are protected;
- Provide team and end-user support for escalated tickets;
- Oversee hardware/software asset management and license compliance;
- Prepare and maintain documentation related to IT infrastructure, such as recurring IT tasks and processes;
- Occasionally required to work outside of normal business hours, and may be called during off

hours;
- Perform other activities and duties as deemed necessary.
- Hybrid environment -remote work is key with minimum physical presence required)
- Flexibility with the working hours-must be connected during core hours or when there are support duties)

**What we are looking for**:

- 3+ years of hands-on experience as a Windows System Administrator, or similar role;
- Windows OS (Server/Client), Windows AD, Azure AD;
- Microsoft Exchange Online / Exchange Server;
- Microsoft Azure Infrastructure Management (Compute, Storage, Network, etc);
- Microsoft Office 365 administration;
- Microsoft DNS, DHCP, PKI, Print Services, Group Policies ;
- Backup and data protection methodologies (preferred experience with Veeam software);
- Scripting with PowerShell;
- Bilingual.

**Bonus Qualifications**:

- Experience with VMware infrastructure;
- Experience with Intune (MDM);
- Related certifications;
- Related Post-Secondary Education or College degree in Computer Science.

Competencies
- Exceptional interpersonal, verbal and written communication skills;
- Strong analytical and problem-solving skills;
- Detail oriented, organized, and able to keep track of multiple projects and issues independently;
- Ability to rapidly self-educate on new concepts and tools;
- Desire and ability to work closely with team members, helping them grow and gain new skills

and knowledge;
- Good stress management and the ability to work in a fast paced dynamic environment.

Employment Incentives
- Wellness Incentive Program, and an Employee Assistance Program.
- RRSP matching program.
- Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
- We value work life balance and offer a causal and fun environment.
- Lively social calendar... there’s always something for everyone
- Generous employee discount on all our cool gear.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team