Supervisor, Employment Programs-emp-nu22-79

**ABOUT US**

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

**WHO WE ARE**

**People are at the centre of everything we do. **We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

**Internal / External Job Post**

**Supervisor, Employment Programs**
**EMP-NU22-79**

**THE OPPORTUNITY**

**Job Class **⧫ Non-union

**Department **⧫ Employment Programs

**Location **⧫ 3195 Sheppard Ave East, Scarborough

**Status **⧫ Full-Time Permanent

**Pay Rate **⧫ $56,000 - $ 65,000 per annum

**Vacancy Number** ⧫ EMP-NU22-79

**Available **⧫ Immediately

**Hours/Shifts** ⧫ Monday to Friday, 9 am - 5 pm, some evenings and weekends may be required.

Schedules may change depending on operational requirements

Reporting to the Manager, Employment Programs, the Supervisor of Employment Services will effectively manage, oversee, and develop Springboard’s Employment Services program and provide oversight of program projects (e.g., digital media projects) while managing staff, physical and financial resources in the pursuit of program/project objectives.

**WAYS YOU CAN CONTRIBUTE**
- Works with service agencies and employment programs (e.g., Employment Ontario and City of Toronto)
- Collaboratively identifies, refines and clarifies innovative program/community ideas and needs, and defines a solution scope that can feasibly be implemented using modern business and non
- profit approaches to grow the portfolio
- Provides leadership, guidance and performance planning and management to approximately 15 staff in accordance with the goals, purposes, policies and requirements of Springboard and the funders, and the needs of staff, clients, and the community
- Supervision of programs, including: workplace safety and security; financial and administrative management; human resources management; community and program development
- Proactively engages and expands external expert networks to support emerging strategic projects, enhancements, partnerships, service agreements and community development initiatives that meet the needs of Springboard and the community it serves
- Actively illustrates knowledge of policies and procedures and other related manuals that govern the daily operation of the program
- Supervises quality assurance of service, including but not limited to: accurate and timely completion of reports, meeting deliverables on time; clarify priorities and schedule/re-schedule work/appointments and meetings on demand; and maintain records regularly
- Oversight of program projects, e.g., digital media programs, proposals for new programs

**WHO YOU ARE**
- Post-secondary education in the Marketing, HR and/or Human Services field
- Minimum of 3 years of supervisory experience with established leadership skills to provide direction, performance planning, management and motivation to staff, students, volunteers and interns in order to maintain smooth, high performing, professional functioning programs
- Work experience in management, design, implementation and evaluation of employment programming and community outreach, marketing and placement of multi-barriered, clientele in the Employment Services sector
- Working knowledge of Employment/Training programs (Employment Ontario and City of Toronto) and relevant counseling practices
- Effective communication (written and verbal) and counseling skills, and strong people skills with the ability to utilize a variety of approached in engaging and problem-solving with staff and community
- Strong and competent mathematical/financial and administrative skills to oversee and manage program related financial resources and recording, participate in fiscal planning, budget/contract proposals, statistics and other related activities as well as prepare for and respond to Springboard, funder, and any external auditors.
- Ability t