Program Supervisor

**Job description**

Heritage Skills Development Centre (HSDC) is a nonprofit organization with a mission to build the social, health, economic sufficiency of marginalized, low-income and newcomer groups. The Program Supervisor will assist in providing administration and supervision for program and services to the community.

**RESPONSIBILITIES**:

- Assist in providing administration and supervision for program services as well as day-day operations
- Assist with program development, implementation, monitoring and evaluation
- Monitor programs and services to ensure consistency with program plans as well as the goals of the organization.
- Continuously assess the effectiveness of programs and make improvements based on member feedback and evolving needs
- Assisting with developing and implementing new programs and services, including the redesign of existing services, consistent with community needs and funder requirements.
- Organize and monitor program schedules, deadlines and track progress
- Plan and implement all services and their activities in accordance with the mission, values and strategic direction of the organization.
- Work closely with the project coordinators in the administration of the programs and services
- Develop and implement needs assessment process to ensure the project activities, training curriculum and resources meet the specific needs of our communities
- Represent HSDC and professionally in the community by attending meetings, participating and collaborating with community partners and stakeholders on various projects and initiatives as requested or required
- Compile and report on the monthly, quarterly, and annual program statistics including collection of tracking data, statistical analysis of data and client satisfaction surveys
- Ensure effective program evaluations are undertaken and necessary program adjustments are made
- Participate in program implementation processes as needed
- Participate in program reports and grant writing processes
- Identify and solve problems that impact the management, direction, and outcomes of the programs and services
- Other tasks as assigned

**QUALIFICATIONS**:

- Minimum 2 years in a full-time supervisory or managerial role
- Communicates in a clear, professional and respectful way; demonstrates active listening.
- Demonstrate a strong commitment to the position through attendance, punctuality and enthusiasm for work.
- Passionate and enthusiastic for supporting corporate social responsibility efforts that give back to communities, encourage employee engagement, and promote brand reputation
- Excellent written and communication skills
- Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Proven leadership abilities
- Strong computer skills, proficiency in MS Office (Word, Excel, and PowerPoint and Zoom.

**What we offer**:

- Competitive Salary: Enjoy a salary range of $58,000-62,000 per year, reflecting your skills and experience.
- Comprehensive Benefits: We provide a robust benefits package, including health, dental, vision options to support your well-being and financial security.
- Engaged Work Environment: Join a dynamic team committed to fostering a positive and inclusive workplace where everyone feels valued.
- Continuous Learning: Benefit from professional development opportunities, including training, workshops, and resources that empower you to grow and thrive in your role.
- Team Connection: Be part of a collaborative and supportive team that values connection, creativity, and shared goals, where your contributions make a meaningful impact.

**To apply**:

- Program Supervisor**

**Heritage Skills Development Centre values diversity, equity and inclusion. We encourage all individuals inclusive of any identity to apply. We thank all individuals who have applied for their interest. Only those selected for an interview will be contacted.**

Pay: $28.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have at least two years of experience in a full-time supervisory or managerial role? (Yes/No)
- Have you worked in a nonprofit or community-based organization before? (Yes/No)
- Do you have a post-secondary degree in a relevant field? (Yes/No)

Work Location: In person