Parks Public Information Manager

**Job Information**

Job Requisition ID: 67648
Ministry: Forestry and Parks
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 12, 2025
Classification: Manager Zone 2

**Salary**: $3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,859/year)

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

Alberta Parks is an extensive network of over 450 parks and protected areas. For more information on Park locations visit:
**Role Responsibilities**:
As Alberta Parks Public Information Manager, you will lead the delivery of a portfolio of technically complex in-house visitor experience programs and business supports for Alberta Parks - focusing on program governance, customer experience, public information, and parks communications.

Key responsibilities include:

- Leading the management of public information related to Alberta Parks programs, ensuring it supports public safety, revenue generation, and tourism.
- Translating policies and information into deliverables to enhance visitor experience and managing AlbertaParks.ca.
- Overseeing Alberta Parks’ brand standards, wayfinding sign program, and public information materials like campground guides, maps, and brochures.
- Managing social media channels for public safety, programs, and the Alberta Parks ambassador program.
- Ensuring service solutions are up to date, anticipating emerging changes, and leading the update of legacy systems.
- Leading teams responsible for Alberta Parks' public information services.
- Being accountable for program audit results and performance outcomes.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- Systems Thinking: Integrates broader context into planning:

- Plans for how current situation is affected by broader trends.
- Integrates issues, political environment and risks when considering possible actions.
- Supports organization vision and goals through strategy.
- Addresses behaviours that challenge progress.
- Creative Problem Solving: Works in open teams to share ideas and process issues:

- Uses wide range of techniques to break down problems.
- Allows others to think creatively and voice ideas.
- Brings the right people together to solve issues.
- Identifies new solutions for the organization.
- Drive for Results: Takes and delegates responsibility for outcomes:

- Uses variety of resources to monitor own performance standards.
- Acknowledges even indirect responsibility.
- Commits to what is good for Albertans even if not immediately accepted.
- Reaches goals consistent with APS direction.
- Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict:

- Encourages broad thinking on projects, and works to eliminate barriers to progress.
- Facilitates communication and collaboration.
- Anticipates and reduces conflict at the outset.
- Credits others and gets talent recognized.
- Promotes collaboration and commitment.

**Qualifications**:

- Education:

- University Degree (4-years) in a related field such as Public Administration, Business Administration, Recreation Management, Marketing and Communications or Digital Arts and Multimedia. Related experience or education may be considered as an equivalency on a one for one basis. e.g. 2 year diploma with 6 years of related experience.
- Preference for 4 or more additional years of progressively responsible related experience with communications and/or project management; or equivalent.
- Knowledge:

- Expertise in parks and recreation management, project management, and communication strategies for service delivery, customer experience, and revenue generation.
- Strong understanding of political/government structures, stakeholder relations, and working with diverse populations (e.g., age, gender, disability, indigenous and immigrant groups).
- Knowledge of contract development and management, with experience working with various stakeholders, including IT providers, non-profits, and government entities.
- Skills:

- Strong coordination, communication, problem-solving, and leadership skills, with the ability to manage projects, working groups, and stakeholders across various levels and backgrounds.
- Ability to integrate components of complex issues to create unified solutions, identify strategic opportunities, and a