Parks Public Information Liaison

**Job Information**

Job Requisition ID: 67252
Ministry: Forestry and Parks
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 5, 2025
Classification: Program Services 3 Market Adjustment

**Salary**: $2,626.89 to $3,448.73 bi-weekly ($68,561 - $90,011/year)

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

**Role Responsibilities**:
Reporting to the Manager of Visitor Experience, the Public Information Liaison coordinates daily public information for Alberta Parks operations that is timely and accurate. This position will work directly with the Visitor Experience team, technology platforms AlbertaParks.ca and Shop.AlbertaParks.ca, etc., the Alberta Parks Call Centre, Alberta Parks' field staff, and Alberta Parks' Partners and Facility Operators to provide creative solutions for information provision and business process needs. The position works to proactively establish relationships and collaboratively work with the various Alberta Parks partners across the ministry on issues to support external facing public information.
- Alberta Parks employs a coordinated approach to address public concerns and information needs, with the Public Information Liaison providing planning, collaboration, and coordination services to further profile, promote and support visitor experiences and business operations. Core responsibilities for coordination of external facing public information and operational functions include:

- Manage daily advisory and content update requests for AlbertaParks.ca.
- Complete all content update requests and advisory requests daily.
- Liaise with field staff, partners and facility operators for clarification and accuracy of details for update requests.
- Review all advisories (AHS water quality, wildlife, construction, closures, etc.) for start and end of season clean up and monthly to ensure timely and up-to-date public information accuracy.
- Escalate requests for approval when they do not follow defined business requirements.
- Ensure information consistency and accuracy across and within communication channels (AlbertaParks.ca, Shop.AlbertaParks.ca, social media, etc.)
- Coordinate publication distribution requests.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind.

Agility: You must be agile in order to anticipate, asses, and quickly adapt to changing priorities and situations, maintaining resilience in times of uncertainty and effectively work in a changing environment.

Drive for Results: This position requires staff to have the ability to champion innovation and display high standards in programs, initiatives and services and pay attention to detail, be proactive, and demonstrate good work ethics.

Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Build Collaborative Environments: You have the ability to promote collaboration and commitment, encourage broad thinking on projects, work together to eliminate barriers to progress, and facilitate open and respectful dialogue using excellent interpersonal and communication skills with a positive and inclusive attitude.

Develop Networks: To maintain close relations with all stakeholders, actively incorporate the needs of the broader group, and ensure overall client satisfaction.

**Qualifications**:
University graduation (4-years) in Information Systems, Data Management, Communications, Public Relations or Recreation Administration or related field supplemented with 2 years of progressively related experience in park and/or recreation operations and/or information coordination.
- Equivalency: Directly related education or experience considered on the basis of:

- 1 years of education for 1 year of experience; or
- 1 year of experience for 1 year education.
- The incumbent requires the following skills and abilities:

- Excellent written and verbal communications skills. Skilled in business, informational and promotional writing styles.
- Strong a