Customer Service Representative

2 weeks ago

East York, Canada Neoshield Insurance Brokers Inc. Full time

CUSTOMER SERVICE REPRESENTATIVE
Neoshield Insurance Brokers Inc., 835 O’Connor Drive, Toronto, ON M4B 2S7

Neoshield Insurance Brokers Inc. prides itself in its customer service. The Customer Service Representative interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service and support. As a Customer Service Representative, you will serve as the first point of contact for incoming customers and be responsible for assuring customer satisfaction.

**REQUIREMENTS**:

- High school diploma and relevant experience or College Diploma
- Possess strong computer & multi-tasking skills
- Strong customer service skills
- Ability to think critically, analytically, and problem solve
- Excellent verbal and written skills
- Excellent organizational skills
- Require full proficiency gained through job related training to perform a range of activities
- Ability to thrive in a dynamic and time-sensitive environment
- Passionate and engaging professional with a desire to consistently and compassionately deliver superior customer experience as well as participate in a growing team

RESPONSIBILITIES:
It starts when you pick up the phone, log in online, or when a customer walks through the door. With each conversation, you'll be playing one of the most important roles supporting our customers' satisfaction with our services. Every day, you will:

- Open and/or close the office Monday through Friday.
- Provide customers with the best solutions and offer guidance on how Neoshield can further help them meet their needs, now and in the future, using knowledge you will gain about our product and service suite.
- Deliver outstanding service and/or sales support related to insurance products and services with the aim to provide complete and correct solutions the first time.
- Play a key role in addressing customer concerns and be accountable for problem solving and/or raising matters to the appropriate people.
- Work towards achieving set goals while being an ambassador for innovation by offering quality customer experiences and trusted advice.
- Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues, and improve efficiency of the advice team.
- Update and maintain customer relationship management database.
- Maintain an orderly, presentable office.
- Enhance your knowledge of our business and understand the types of insurance policy options offered.

This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of Neoshield

Most importantly, you'll be our voice at Neoshield. Every phone call you answer, every message you send is your chance to shine

The position is in person, in the office, and is an ideal position for someone local seeking full or part time employment. Potential hours will be between 8am and 6pm.

**Job Types**: Full-time, Part-time

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: One location

  • Customer Service Representative

    2 weeks ago

    East York, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Accounts Receivable

    2 days ago

    East York, Canada YORK CONDOMINIUM CORPORATION Full time

    A Residential Condominium Corporation in East York is looking to hire an Accounts Receivable/Customer Service Representative. The Accounts Receivable will be responsible for the following: - To cover the front desk - Meet & greet with residents. - Answering incoming & outgoing telephone calls - Responding to resident’s complaints & queries - Process and...

  • Customer Experience Representative

    6 days ago

    East York, Canada GP8 Water Full time

    **Company Overview** GP8 Water is a fast-growing company that focuses on providing sustainably sourced and packaged premium bottled water to major hospitality groups and retailers across North America. We are seeking a dynamic and motivated individual to join our team! We are seeking an outgoing and reliable Customer Experience Representative to assist in...

  • Customer Service Representative

    2 weeks ago

    York, Canada Neoshield Insurance Brokers Inc. Full time

    CUSTOMER SERVICE REPRESENTATIVE Neoshield Insurance Brokers Inc., 835 O’Connor Drive, Toronto, ON M4B 2S7 Neoshield Insurance Brokers Inc. prides itself in its customer service. The Customer Service Representative interacts with both internal and external customers to maintain this reputation of delivering a high level of customer service and support. As...

  • Customer Service Representative

    6 days ago

    Caledon East, Canada Ritchie Bros. Full time

    ABOUT US - IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss,...

  • Customer Service Representative

    1 week ago

    East Gwillimbury, Ontario, Canada PGA of Canada Full time $46,000 - $50,000 per year

    FacebookTwitterLinkedInEmailTextAcushnet Canada Inc., home to the leading brands in golf – Titleist and FootJoy – has an exciting full-time opportunity for Bilingual Customer Service Representative.Location 500 Harry Walker Parkway N., East Gwillimbury ON Posted Deadline Job SummaryResponsible for front line communication with our customers and consumers...

  • Customer Service Representative

    2 weeks ago

    East Gwillimbury, Canada Avant-Garde International Ltd. Full time

    **Job Title**: Summer Customer Service Representative - Lavender Polo Farm **Location**: Lavender Polo Farm, Ontario, Canada **Job Type**: Seasonal (June-August, with potential extension) **About Us**: Lavender Polo Farm is a scenic agri-tourism destination in Ontario offering a unique experience combining lavender fields, farm tours, a curated gift shop,...

  • Customer Service Representative

    1 week ago

    East Gwillimbury, Ontario, Canada Acushnet Company Full time $48,000 - $52,000 per year

    Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.Acushnet Canada Inc., has an exciting full-time opportunity for a Bilingual Customer Service...

  • Customer Service Representative

    2 weeks ago

    York, Canada First Reference Inc. Full time

    First Reference, a leading publisher of HR compliance and policy databases, is searching for a Customer Service Representative who will be responsible for onboarding and customer support for new and existing users. Your experience and knowledge will be an important contribution to First Reference's reputation for offering excellent products and...

  • Customer Service Representative

    2 weeks ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...