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Customer Experience Representative

3 weeks ago

East York, Canada GP8 Water Full time

**Company Overview**

GP8 Water is a fast-growing company that focuses on providing sustainably sourced and packaged premium bottled water to major hospitality groups and retailers across North America. We are seeking a dynamic and motivated individual to join our team

We are seeking an outgoing and reliable Customer Experience Representative to assist in our Toronto office. This role is responsible for ensuring that everything in our office is running smoothly, our clients are happy, and we’re growing the business

You have a welcoming vibe and genuinely enjoy helping people. You love collaborating with a team and enjoy working at a fast-paced, dynamic place. You have an entrepreneurial spirit and an “I got this” mindset.
- Here’s what the role is like:_

**Responsibilities**:

- Acting as a first point of contact for visitors to our facility
- Answering and directing phone calls
- Managing delivery scheduling, and utilizing our CRM interface
- Assisting with general office and administrative duties as assigned

**Qualifications**:

- Excellent communication skills
- 1+ year of relevant professional office administration experience, and/or customer service experience, preferably from a product-oriented company
- A mature approach to customer service, detail oriented, strong organizational and multitasking skills
- Proficient in Microsoft Office and Google Suite
- Expectation to be able to commute to our production facility location in East York
- A sense of humor always appreciated and a good fit for our company culture

**Job Types: Full-time, Permanent, Monday to Friday 9am to 5pm.**

**Salary: $20-22/hour**

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- East York, ON M4B 3G4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person