Full Time Front Desk Concierge

2 days ago

Burnaby, Canada FirstService Residential, British Columbia Full time

**Shift: Sunday - Thursday, 11:00pm - 7:00am**

We are currently looking for a Full-Time Concierge for our building in **Burnaby, BC.**

**Duties and responsibilities**

As a Concierge, you are responsible for being the primary contact and source of information and services for residents and their guests. You are responsible for greeting all residents with a warm smile and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

**Skills and experience**
- Previous experience with strata buildings is an asset
- At least one year of Customer Service Experience is required
- Excellent written and oral command of the **English **language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.

If you are interested on being part of North America's biggest Property Management Company, starting a rewarding career as a Concierge, we would love to hear from you.

Send us your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

**Supporting our Associates during COVID-19**

At FirstService Residential, we are committed to providing a safe and healthy workplace. In response to COVID-19, we are taking all precautions necessary to ensure a safe environment for our communities, buildings and residents. In order to maintain a high level of safety, we have implemented:

- Extra cleaning in high traffic and common areas
- Extra cleaning supplies and hand sanitizer provided
- Two-meter boundary taped around concierge desk to maintain social distancing for interactions
- New distanced process for delivery of parcels to residents
- Reporting procedure for any employee COVID concerns, with on-going support
- Masks provided to all associates
- Residents in all buildings are informed of our COVID protocols and how procedures have been adjusted

IN2018

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care

Schedule:

- 8 hour shift
- Night shift

Ability to commute/relocate:

- Burnaby, BC V5H 2Y3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

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