I.t. Change Mgmt. Specialist

At Husky Technologies TM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky Technologies TM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky Technologies TM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with - and be challenged by - a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky Technologies TM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - then we want you to join the Husky Technologies TM team

The IT Change Management Specialist will play a key role in coordinating and facilitating approvals for all changes being made to the IT services, in order to minimize the number and impact of any related incidents upon services. This role oversees the day-to-day operation and execution of the Change Management process, including management and appropriate allocation of the resources supporting the process (e.g., people, tools, technology).

The role is also responsible for the quality of the delivery of the activities that support a reliable technology environment at Husky by leveraging Advisory Boards for change management and confirming compliance to the process for all change related activities.

A career at Husky Injection Molding Systems Limited will offer you the opportunity to:

- Work in a fast growing and exciting global organization with a wide variety of professionals in their respective field.
- Have challenging and interesting work in a team environment

**Responsibilities**:
**Core Focus**
- Ensures and promotes the correct use of the Change Management process, policies and procedures
- Monitors the day-to-day activities related to the process to ensure smooth execution
- Facilitate regular scheduled meetings Change Advisory Board (CAB)
- Manage Emergency CAB (ECAB) process for changes requiring approval outside the standard process and facilitate special ECAB Meetings as warranted
- Improve the Change Management process as opportunities are identified
- Extend the scope of use of the Change Management process as systems requiring this process are identified.
- Additionally, to the Change Management responsibilities this role:

- Facilitating the procurement portion of the Software Request Process
- Invoice processing for telecom invoices
- Purchase Order facilitation and creation
- Management and facilitation of the twice-weekly AX Triage review meetings including the set-up and management of the Test Plans and Suites in the Azure Dev Ops environment

**Change Management**
- Review all implemented Changes to ensure that they have met their objectives. Refer back any that have been backed out or have failed
- Review all outstanding Change Requests (CRs) awaiting consideration or awaiting action
- Analyze Change records to determine any trends or apparent problems that occur. Seek rectification with relevant parties
- Receive, Log, and allocate a priority to all CRs, in collaboration with the initiator
- Ensure that standardized methods and techniques are used for the preparation, building, testing, and implementation of changes to meet Service Levels and prevent change-related incidents
- Reviews and confirms the risk classification determination for CRs
- Supports the activities leading to the closure of the Change
- Table all CRs that require CAB review for a CAB meeting, issue an agenda and circulate all CRs to CAB members
- Coordinate impact assessment, planning and authorization of CRs in cooperation with members of the CAB and ECAB
- Chair all CAB and ECAB