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Receptionist/medical Office Assistant

2 weeks ago

Winnipeg, Canada Centre for Natural Medicine Full time

The Centre for Natural Medicine is a Naturopathic Health and Wellness Clinic with services provided by 6 Naturopathic Doctors and 5 support staff. We are seeking an amazing **Receptionist/Medical Office Assistant **to add to our team. 40 hours per week.

**Duties Include**:

- First and foremost, present a positive and professional image of the medical office
- Greet, assist, and direct patients with a positive attitude
- Schedule appointments, confirm appointments, provide billing receipts for patients
- Provide clerical support including electronic medical record system, handling confidential material and lab reports
- Assist the doctors being the liaison between them and their patients
- Maintain the reception area in a tidy and presentable manner
- Prep and maintain the treatment rooms
- Have the ability to articulately explain procedures and protocols. Example: explain directions for take home test kits
- Ensuring all patients and visitors are receiving the utmost care and quality service
- Participating in other miscellaneous duties as assigned
- Minimum 1 - 2 years experience in a receptionist/medical office assistant or similar
- Exceptional customer service and friendly demeanor is essential
- Ability to demonstrate discretion with the ability to maintain confidentiality
- Excellent interpersonal and communication
- Proficient in English
- Superior telephone manners and interpersonal skills
- Effective written and verbal communication skills
- Ability to operate a multi-line telephone system and other office equipment
- Self-motivated, reliable, and strong ability to work independently and with others
- Able to work in an environment that requires a constant need of re-prioritizing duties.
- Working collaboratively with all team members
- Experience using EMR is an asset
- Looking for long term employment

**We are a small business, ability to show up for all shifts is very important.**
- Your resume **must** include a **cover letter** explaining your relevant experience and desire _to work here. _Minimum 1 - 2 years experience in a receptionist/medical office assistant or similar.
- We maintain a fragrance and smoke free environment._

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Reception: 1 year (preferred)

Work Location: In person