Operations Coordinator

24 hours ago

Burnaby, Canada Ideal Siding Full time

**Benefits**:

- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance

**Overview**

Ideal Siding is looking for a highly organized and detail-driven **Operations Coordinator** to help support the everyday operations of our expanding franchise network. This is an ideal role for someone who thrives in a fast-paced environment, enjoys problem-solving, and can streamline communication between departments. Reporting to the **VP of Operations**, you’ll play a key role in supporting both our leadership team and franchise partners to ensure everything runs smoothly and efficiently.

**Key Responsibilities**

**Franchise Support**
- Act as the primary contact for franchisees regarding operational matters, resolving questions and concerns in a timely manner
Deliver support and training on internal systems, tools, and processes to help franchisees operate more effectively

**Operational Efficiency**
- Spot opportunities to improve internal workflows and suggest actionable improvements
Facilitate coordination across teams to ensure franchisees and leadership receive timely and effective support
Manage follow-ups and project updates, maintaining accurate documentation and ensuring accountability throughout

**Qualifications**
- 1-3 years of experience in operations, administrative support, coordination, or a similar role
- Exceptional organizational abilities and a keen attention to detail, with a strong ability to multitask
- Strong written and verbal communication skills Bachelor’s degree in Business Administration or a related area preferred; equivalent practical experience will also be considered

**Why Join Ideal Siding**
- Competitive compensation package
- Extended health and dental benefits
- Flexible hybrid work model (part in-office, part remote)
- Monday to Friday schedule that supports work-life balance

**How to Apply**

Please send your resume and a short cover letter outlining your relevant experience and explaining why you're a strong match for this position.

We’re excited to learn more about you
Flexible work from home options available.

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