Operations Coordinator

_**Are you motivated by using your talents to support others? Come work for one of BC’s top private colleges**_
- Reporting to the Vice President, Operations (VPO), the Operations Coordinator will support the VPO with Campus oversight related to program delivery._

**Responsibilities**:

- **Provides operational oversight of Programs designed to be delivered exclusively online including but not limited to:

- Program and Instructor scheduling, coordinating required resources, liaison with Campuses to ensure student registration, communication, and effective student management.
- Works closely with the Director of Online Education, and attends regularly scheduled meetings.
- Conducts observations of synchronized classes, and reviews student performance metrics.
- Maintains oversight of the Master Schedule and ensures efficiencies with regards to Instructor/Student Ratios.
- Using FAST and lead Centre, assesses the on-ground delivery schedules for each campus, and liaises with Campus Directors to ensure class ratios are being optimized.
- Provides Head Office Administrative support for all funded programs, including but not limited to collecting data and tracking as needed.
- Liaises with Campus Directors/CEMs regarding schedules, student management, and invoicing (online and funded programs).
- Some support to Compliance and Healthcare Operations may be required.
- Performs other related duties in support of the VP, Operations.

**Qualifications and Education**:

- **An undergraduate degree
- Experience in administration, operations or a related field
- One (1) year work experience in scheduling or resource allocation
- Work experience in the Adult Education sector is an asset

**Skills**:

- **Ability to analyze facts, data and other information to define a problem and develop effective solutions
- Exceptional written and oral communication skills
- Strong interpersonal skills
- Demonstrated ability to multi-task and stay organized to ensure accuracy with high attention to detail
- High standards of ethics, confidentiality, a professional attitude, and a commitment to quality service
- Proficient with MS Office and database systems
- Ability to travel to campus locations if required

**Competencies**:

- Accountability
- Communication
- Planning and organizing
- Problem-solving
- Analytical
- Teamwork

**Values**:
Community | Diversity | Integrity | Quality | Respect | Results Oriented

**What we offer**
- Reimbursement of Practicing license or Professional Association Membership fees
- Tuition discount for Spouse and Children
- Long Service Awards Program
- Employer-paid training such as Indigenous Awareness and LGBTQ2+
- Reimbursement of tuition costs for attaining Adult Education Credential.
- Disability and Life insurance
- Employee Assistance Program
- Extended health care (Dental, Vision, paramedical)
- Flexible schedule, work-life work life balance
- Eligible to participate in a Registered Retired Savings Plan and the Deferred Profit Sharing Plan
- 5 sick and 2 personal leave days a year for full-time employees
- Education and Training allowance

**Commitment to Equity, Diversity & Inclusion**

**CLOSING DETAILS**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have an undergraduate degree?
- Do you have experience in administration, operations or a related field?

**Experience**:

- scheduling or resource allocation: 1 year (required)

Work Location: One location