Manager, Inside Sales

6 days ago

Mississauga, Canada Wainbee Limited Full time

**Come join Wainbee**:
**We are 100% employee-owned,**which is reflected in how we value our people and how we support them.

**Here's what you can expect when you join our team**:
We value our employees and believe in recognizing their contributions. As an** Inside Sales Manager**you can expect a yearly bonus, stock purchase, employer-paid benefits, and a pension plan that includes an employer contribution as part of your compensation package. We also provide continuous training to provide the necessary tools for success.

**Position Title**: Inside Sales Manager, Western Ontario

**Terms of employment**: Full time Permanent position

**Schedule**: Monday to Friday, 8:30am to 5:00pm / 37.5 hours

**Location**: 5789 Coopers Ave, Mississauga, ON

**Responsibilities**:

- Developing and implementing inside sales strategies.
- Lead the training and development of team members to ensure they possess the skills and knowledge needed to deliver an exceptional customer experience and drive sales growth.
- Manage the day-to-day operations of the inside sales team to drive results and maintain high service standards.
- Developing inside sales SOPs
- Monitoring and measuring customer satisfaction.
- Collaboration with Marketing, Outside Sales, and Product Development to align strategies to improve the customer experience and drive sales growth.
- Staying up to date with customer experience & sales strategy trends.
- Conducting market research to identify customer needs and adjust the inside sales strategy accordingly.
- Post-secondary education in Engineering, Industrial Technology, or related field, or equivalent combination of education and relevant management experience.
- 5 years of experience in Inside Sales Management experience
- Strong background or working knowledge in pneumatics, electrical engineering, and hydraulics
- Experience in managing a team and developing and implementing customer experience strategies.
- Ability to lead and motivate a team to achieve goals and objectives.
- Knowledge of customer relationship management (CRM) software, customer survey tools, and other relevant technologies.
- Ability to work collaboratively with other departments and stakeholders to achieve common goals.
- Adaptability to changing customer needs, industry trends, and company priorities.
- Ability to analyze customer feedback and data to identify areas for improvement and make data-driven decisions.

If this describes you, we encourage you to **APPLY NOW**

We look forward to meeting you

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