Warranty Service Technician/serviceman

1 week ago

Concord, Canada CountryWide Homes Full time

**WARRANTY SERVICE TECHNICIAN/SERVICEMAN**

As a member of the customer care team, you'll be hands on completing service work for our customers, helping to address a wide variety of issues such as Tarion and 30 day and 1 year inspections, working with trades and internal staff members.

**Serviceman’s Responsibilities Include**:

- Communicate with Customer Service team for work orders
- Upon receipt of a work order, confirm ability to complete the job as well as work order to ensure service work can be completed in house or required by external trade
- Working directly with the homeowner, complete job based on work order/ details provided
- Perform maintenance and repair work as warrantable
- Services can include drywall repair, painting, caulking, minor flooring, fixture and millwork repair, grouting and minor plumbing
- Ensure customer satisfaction
- Once job has been completed issue signoff of work order to Customer Service Team

**Required Skills and Qualifications**:

- Minimum 3 years experience as a Serviceman working on a Construction Site for a Low-Rise Home Builder
- Excellent interpersonal communication skills
- Skilled in various hands on work
- Detail oriented and strong ability to follow through to completion of after service work

We thank all applicants however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $40.00-$45.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

COVID-19 considerations:
Office working on rotating schedules during COVID lockdowns. As an Essential service provider, all staff expected to wear proper PPE during office hours with social distancing in effect. Virtual meetings conducted with all external parties.

**Experience**:

- Repair, Maintenance & Installation Occupations: 3 years (preferred)
- Low Rise Home Builder: 3 years (preferred)

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