Professional Admissions Support

1 day ago

London, Canada Western University Full time

**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Office of the Registrar fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond. **Responsibilities**: **Qualifications**: **Education**: - University degree - Experience: - 3 year administrative office experience in a service and team-oriented environment - Previous experience preferred in a university setting and/or university admissions - Skills, Abilities & Expertise: - Ability to learn the Canadian secondary school and post-secondary school system as it applies to admission. - Ability to input data with high levels of accuracy. - Self-motivated multi-tasker with excellent organizational skills. - Demonstrated strong keyboarding skills with the ability to key a minimum of 60 words per minute. - Ability to perform repetitive tasks for lengthy periods of time with accuracy and without losing concentration. - Ability to work well under pressure in a fast-paced environment with frequent distractions and interruptions while adhering to deadlines and unit goals. - Ability to establish effective routines for excellent communication with all members of the team to maximize productivity. - Ability to learn new procedures and technologies quickly. - Intermediate computer skills in Microsoft Office. - Strong record of teamwork with the motivation and ability to work independently with little supervision. - Demonstrated initiative for consultative review and evaluation of work processes along with associated ability to implement changes for ongoing improvements to services within the area. - Ability to work in a manner that is compliant with privacy legislation and confidentiality requirements. - Demonstrated ability to understand and communicate complex information orally or verbally and understand customer needs and expectations while providing excellent customer service. - Demonstrated excellent verbal and written communication skills including the ability to deal with upset clients, sensitive and confidential situations in a professional and courteous manner - Familiarity with higher education database and document imaging software/systems preferred **Why Western?**: Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English. **Western Values Diversity**: Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. **Please Note**: We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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