Bartender - Cultural Services

**Job Description**:
**JOB TITLE**:BARTENDER - CULTURAL SERVICES

**DEPARTMENT**:COMMUNITY SERVICES

**NUMBER OF POSITIONS**:5

**JOB STATUS & DURATION**:Part time

**HOURS OF WORK**:24 hour workweek / shift work / variable hours

**LOCATION**:This position is located at The Rose Theatre which includes bars indoors, as well as outdoors on the patio during Garden Square events.

The Rose Theatre is a municipally owned, first class Performing Arts venue in the heart of downtown Brampton, a fast growing cultural destination. Opened in 2006, the state-of-the-art venue is designed with a main theatre that seats 868 patrons and secondary space that can be used simultaneously, accommodating up to 100 patrons. Garden Square, located outside The Rose, presents a variety of artistic, cultural and theatrical events for all ages free of charge. The City of Brampton's Performing Arts venues present relevant, unique and exciting performances for a diverse community, and is committed to quality and extraordinary programming.

**HOURLY RATE**:$17.43 per hour

**JOB TYPE**:Management and Administration

**POSTING DATE**:November 26, 2024

**CLOSING DATE**:May 30, 2025

**AREA OF RESPONSIBILITY**:
Reporting to the Supervisor on Duty this position is responsible for professionally preparing and serving refreshments while providing excellent customer service.
- Provide a high level of front line customer service including greeting and engaging customers in product selection
- Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales
- Follow operating and drink and food preparation standards
- Work with team to open and close service area following established procedures
- Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures)
- Anticipate volume and prepare items to meet demand
- Receive, check, and re-stock inventory as required
- Maintain clean and safe work stations and equipment at all times
- Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
- Assist in special events
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required
- Performs other duties as assigned

**SELECTION CRITERIA**:- Minimum 18 years of age
- Smart Serve Certificate
- Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
- Exceptional customer service and communication skills
- Food Handler’s Certificate may be required
- Current Standard First Aid / CPR C / AED from an accredited organization
- Submit or agree to a Vulnerable Sector Criminal Record Check
- Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only)
- **Preference will be given to students that have a permanent residency in Brampton._
- **_Various tests and/or exams may be administered as part of the selection criteria._

**Interview**:Our recruitment process may be completed with video conference technology.

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