Medical Office Assistant
6 days ago
**About Foundation Health**:
Foundation Health is a patient-centred healthcare organization focused on improving access to high-quality, integrated care across Ontario. Our clinics bring together physicians, allied health professionals, and administrative teams to create a seamless experience for patients and providers alike.
**Position Summary**:
**Key Responsibilities**:
- Greet patients professionally and provide a welcoming front-desk experience
- Schedule, confirm, and manage patient appointments for physicians and allied health providers
- Register patients accurately and update demographic and insurance information
- Verify health card information and eligibility (OHIP)
- Coordinate referrals, diagnostic requisitions, and follow-up appointments as directed
- Scan, upload, and maintain patient records in the electronic medical record (EMR)
- Process billing-related tasks, including OHIP and private services (where applicable)
- Maintain confidentiality and comply with PHIPA and clinic privacy policies
- Support physicians and clinic staff with administrative tasks as needed
- Maintain an organized, clean, and professional reception area
**Qualifications**:
- Completion of a Medical Office Assistant / Medical Administration program or equivalent experience
- Previous experience in a medical clinic or healthcare setting
- Strong knowledge of medical office procedures and terminology
- Familiarity with OHIP billing and Ontario healthcare workflows
- Excellent communication, interpersonal, and customer service skills
- Strong organizational skills with attention to detail
- Ability to multitask and remain calm in a busy clinical environment
**Preferred Assets**:
- Experience working in a multi-disciplinary or family practice clinic
- Knowledge of referral management and diagnostic booking processes
- Experience supporting physicians, specialists, or allied health providers
**What We Offer**:
- Supportive, team-oriented work environment
- Opportunity to grow within a rapidly expanding healthcare organization
- Training and onboarding support
- Stable daytime clinic hours (no overnight shifts)
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