Restaurant General Manager

7 days ago

Concord, Canada Bready Full time

**Bready is Seeking a Passionate Bar Manager to Join Our Dynamic Team**

Are you driven by a love for crafting exceptional coffee and dessert experiences? Do you thrive on leading a team and creating delicious drinks that keep our guests coming back for more? If so, we’d love to have you on board at Bready By day, we’re a cozy bakery café, and by night, we transform into a lively dessert bar, offering a unique menu of sundaes, ice cream sandwiches, milkshakes, and specialty coffee drinks. We're looking for someone who shares our dedication to exceptional service and great flavors.

As our Bar Manager, you'll be at the center of our operations—overseeing the bar, motivating and training your team, and ensuring every drink and dessert is crafted and served with excellence. You’ll have the opportunity to create memorable experiences for our guests while working alongside a supportive and fun team.

**KEY DUTIES AND RESPONSIBILITIES**:

- Oversee and manage all bar staff and bar&FOH areas of the restaurant
- Manage staff, providing them with feedback, maintain a high level of employee morale
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Recruit, train, motivate bar staff; oversee continual training and performance; keep employee records up-to-date and organized
- Create an engaging and energetic environment where all associates work as a highly functioning team
- Create and update the beverage list in coordination with the the General Manager
- Recommend food and beverage pairings; advise guests on beverages based on their personal tastes and food choices
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labour costs

**SKILLS & CERTIFICATIONS**
- Previous experience in a barista role or a similar position involving coffee and dessert preparation is required
- Knowledge of coffee preparation techniques, including espresso and brewing machine
- Familiarity with café or bakery operations, including customer service, inventory management, and maintaining a clean and organized work environment, is required
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Ability to thrive in a fast-paced environment, managing multiple tasks and priorities efficiently
- Creativity and a passion for developing new coffee and dessert offerings

Pay: From $50,000.00 per year

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Concord, ON L4K 1L3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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