Customer Service Representative

1 week ago


Brantford, Canada Maple Leaf Ropes Full time

Job Title: Administrative Associate/Customer Service Representative

**Salary**: $17- $20 an hour

Monday - Friday, 8:30 AM to 5 PM.

Number of hires for this role: 2 - starting immediately

Position Responsibilities:

- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Keep records of customer interactions, process customer accounts and file relevant documents
- Acknowledge and enter customer orders into system
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Informing customers of receipt, prices, inventory, shipping dates, and delays

Minimum Requirements:

- Excellent communication skills, both verbal and written
- Task oriented - organized with good follow up skills
- Knowledge of office and administrative practices and principles
- Positive attitude, eager to provide great client service experience
- Ability to work full-time, 40 hours per week
- Proficient in basic computer skills
- Experience with an ERP system would be preferred

About Us

Maple Leaf Ropes is a leading manufacturer and supplier of some of the biggest rope and gear brands in North America; we are actively seeking an Administrative Associate/Customer Service that will bring our team to the next level

**Salary**: $17.00-$20.00 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (preferred)



  • Brantford, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...


  • Brantford, Ontario, Canada Massilly Full time $45,000 - $65,000 per year

    Come join our success at Massilly and experience our commitment to Safety, Quality, and RespectAwarded one of Canada's Most Admired Corporate Cultures for 2023/2024*Massilly North America Inc. is a member of the Massilly Group, founded in France over 100 years ago. We are a leading supplier of metal twist caps and capping machinery for the essential food and...


  • Brantford, Canada Arelli Commercial Cleaning Full time

    **Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...


  • Brantford, Canada U-Haul Full time

    Location:254 Henry St, Brantford, Ontario N3S 7R5 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...


  • Brantford, Canada Scotiabank Full time

    Requisition ID: 148793 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you’ll be doing Our Customer Service Representative are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • Brantford, Canada Brantford Blooms Florist Full time

    We are looking for a **Customer Service Rep / Front of Shop Staff** to oversee operations at our retail flower shop. **Responsibilities Include**: - Manage daily operations of the flower shop, ensuring smooth workflow and high-quality service. - Answer phone calls and respond to customer inquiries, providing knowledgeable assistance and recommendations. -...


  • Brantford, Canada Pride Group Logistics Full time

    _Pride Group Logistics Ltd is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent service to our customers....


  • Brantford, Canada Massilly North America Inc. Full time

    The Customer Service Representative is responsible for providing excellent customer service and administrative support. This role serves as a primary point of contact for customers, ensuring a seamless flow of communication and managing the entire order-to-delivery process. The Customer Service Representative will work closely with internal departments,...


  • Brantford, Canada Pride Group Logistics Full time

    **Job description** - **Pride Group Logistics Ltd**_ _is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent...


  • Brantford, Ontario, Canada gates_training Full time $45,000 - $65,000 per year

    Driven by Possibility   Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations.   We don't rest on our rich heritage of innovation. We leverage it to inspire solutions that...