Receptionist - Administrative Assistant Ft Temp
5 days ago
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.
EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.
Be part of the work that’s changing lives.
**Schedule**:Monday to Friday day shift
**Tasks**
The receptionist must be able to perform various administrative tasks, provide outstanding customer service and work as part of a team with all departments. She must ensure that information received is passed on to the appropriate departments.
- Welcome and orient incoming patients;
- Listen and understand customer needs;
- Schedule appointments using manual or computerized systems;
- Maintain customer files in the computer system;
- Accept and record payments received for services provided;
- Answer telephone calls, take and forward messages;
- Communicate the right information to the right people;
- Knowledge of basic Microsoft software such as Word and Excel;
- Receive and direct calls, take messages, set up and confirm medical appointments, manage doctors' and therapists' diaries if necessary;
- File various documents;
- Demonstrate professionalism, confidentiality, interpersonal skills, attitude, values (code of ethics and deontology);
- Process requests for documents from hospitals, clinics, physicians or other organizations (archive requests).
- Sort and follow up on correspondence
- Support other administrative departments as needed
- All other related tasks
**Qualifications and skills**
- High school diploma or equivalent;
- Fluency in French and English (spoken and written);
- Experience in a similar role;
- Good knowledge of computer systems;
- Ability to prioritize time;
- Team spirit, good communication and interpersonal skills;
- Innovation, initiative and autonomy.
- Versatile.
- Must be able to work in-person at our Montreal facility
**Employee Benefits and Perks**:
- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through Greenshield Health
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
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