Sales, Supply and Support Specialist

1 week ago

Vaughan, Canada IKEA Full time

WHO YOU ARE
- You are passionate about furniture and retail
- You are very analytical, and results driven.
- You love increasing efficiencies and improving on existing practices and processes, all with Sustainability in mind.
- You love to collaborate and work in team settings but don’t mind working alone too
- You are a total people-person and can strike up a conversation easily and build rapport with co-workers, managers and matrixes.
- You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face.
- You understand the needs and expectations of customers.

WHAT YOU'LL BE DOING DAY TO DAY
- In partnership with the commercial team, ensure that there is the highest possible goods availability in the store by considering country-specific positioning campaigns, the commercial calendar and local store activities.
- Work with the agreed global and local Key Performance Indicators, focusing particularly on achieving high goods availability at the lowest total cost.
- Act as the main contact partner in the store for all range administration and operational supply-related questions, both for the commercial team in the store and the country Retail Supply Integration department
- Working actively with sales in the area of range management by securing qualitative and timely administration of the range in the systems and highlight deviations on the range frame and parameters.
- Contribute to successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
- Support the Goods Flow Manager with the stock discrepancies analysis as part of the inventory management process.

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Sales, Supply and Support Specialist

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
You will be scheduled up to 20 hours a week between 6:00 and 20:00. 2 days and full weekend availability required.

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