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Community Ehealth Program Operations Manager

2 weeks ago

Fredericton, Canada Department of Health Full time

**DEPARTMENT OF HEALTH**

**COMMUNITY EHEALTH PROGRAM OPERATIONS MANAGER**

**OPEN COMPETITION**

**FREDERICTON**

**(An alternate work location in New Brunswick may be considered)**

The Department of Health is seeking an individual to join the Innovation and eHealth Branch as the Community eHealth Program Operations Manager. You will be responsible for managing the ongoing day-to-day operations of the eConsult/eReferral (Pilot) programs.

**_ As the Community eHealth Program Manager, you will:_**
- Ensure continued collaboration and communication with clinical stakeholders in support of eConsult/eReferral program operations, including facilitation of engagement sessions to increase uptake of eConsult/eReferral services;
- Contribute to recruitment and retention initiatives related to onboarding clinicians in support of eConsult/eReferral;
- Support various activities related to the operational evaluation of the eReferral program during the 'pilot' phase (obtaining operational Key Performance Indicators, general feedback from clinical end users, etc);
- Provide oversight regarding standard operating procedures required to support the ongoing operations of the eConsult and eReferral programs, working with internal and external clinical stakeholders to ensure standard operating procedures are in alignment with clinical best practice and standards;
- Support the development of training strategies and related business content required for continued stakeholder education and awareness as it relates to eConsult/eReferral services;
- Support collaboration efforts with other partners and/or jurisdictions as it relates to the expansion of New Brunswick's eConsult and eReferral (Pilot) programs.

**_ Who you are:_**
- You have well-developed influencing and relationship management skills.
- You are comfortable and effective working with senior leaders, external stakeholders, clients and all levels of the organization.
- You are at your best when you are challenged and thrive on getting results.
- Your adept at leading but equally comfortable being part of any team.
- You have excellent written and verbal communication skills.

**_ Essential Qualifications:_**
- Bachelor's degree in Business Administration, Health Informatics, Health Information Management, Health Sciences or a related discipline.
- 5 years of recent experience working in a healthcare/clinical setting.
- An equivalent combination of education, training and experience may be considered.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensue that preferred language for assessment is identified on your resume.
- Demonstrated experience working in eHealth, including experience in communication and engagement with various stakeholders in the clinical community;
- Professional designation under a regulated health profession.
- Effective Interactive Communication
- Analytical Thinking/Judgement
- Teamwork and Cooperation
- Planning, prioritizing and organizing Skills
- Knowledge of Group Facilitation Techniques
- Specialized Subject Matter Expertise and Knowledge

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

**_ Salary: _**$61,828 to $86,372 per annum (Pay Band 5)

**_ What can GNB offer you:_**
- Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long-Term Disability and the New Brunswick Public Service Pension Plan.
- Free access to Employee and Family Assistance Program (EFAP) and services.
- Career growth, development and continuous learning opportunities.

**_ How to apply:_**

Department of Health

Human Resources

4th floor, 520 King Street

Fredericton, NB E3B 5G8

Telephone: (506) 453-4331

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day